Cindy November 01, 2018 for Model Number DGHF2360PF8A Replaced water filter which causes leak. When we put back old filter it stops. Thought it was the filter so I returned to store but new one leaking again while old one still doesn’t???
1 Answer Cindy, If the new filter leaks then the base would need to be replaced as long as your sure the correct filter was purchased. 242009604 is the base. Read More...
Michael September 15, 2018 for Model Number Frigidaire side by side #DFHS2313MFFA we just replaced the water filter but the water is now coming out of the sides of the water dispense and will not stop until the door is opened. The ice comes out fine but the water is going everywhere. Any suggestions? The filter was as easy to replace as it was to remove. Not sure why it would be doing this all of the sudden.
1 Answer Michael, If there is water coming from the sides of the dispenser then look to make sure that the tubing in the dispenser is still in proper position in the housing. If it sill not shut off then check the door switch to make sure that it good. If the switch checks ok. If this is ok then the issue would most likely be caused by a faulty water valve. Read More...
Pam August 06, 2018 for Model Number ffhs2313lm9 we went away in May and shut the water line off the to fridge, for safety, when we got home and turned the water back on the ice machine was not working, and occasionally the water did not dispense out of the door. Last year about the same time we came home to a similar situation, I bought and replaced both the machine and water valve, worked great. I researched the whole ice situation here on the website, was led to believe it was the water valve again, bought a new one, my husband put it in, nothing, he reset the filter setting because he read the filter can be the cause, is this true? I mean I have spent around $300 with in the past year on parts and my family uses lots of ice, at $250 a bag that gets spendy
1 Answer Pam, The issue was occasionally the water would freeze in the filter when not used for a certain amount of time.You can always remove your filter next trip out of town if this is your issue.Remove filter and let thaw hopefully it wont split.If cracks order part # WF3CB Read More...
John August 02, 2018 for Model Number FFSS2614QS6A My Frigidaire Fridge uses a PureClear3 filter, number WF3CB. I have been getting 3 months out of each filter before replacing, but the last time it stopped working (water coming out slower and slower until it was just trickle) within 3 weeks. The water is already being filtered quite well upstream of the fridge, so I'm wondering what else I could do to clean the water. Filters where I am (Bermuda) are $69 each, so this is getting quite expensive!
1 Answer John, If you have a reverse osmosis or other type of filter on the home that is already filtering the water then it would be recommended to put the bypass plug in and not use a filter in the refrigerator. The issue of the water coming out slower sounds likely that it could be a filter head that is faulty or a issue with the water valve if the ice is still producing good cubes. Read More...
John S. July 19, 2018 for Model Number WF3CB water filter I replaced the filter but no water is coming out of the water chute.
1 Answer Hello John, You could have a bad water filter housing, a frozen water line in the door, or a frozen water reservoir. For a more detailed diagnosis and correct part numbers, we will need to ask you to post a new question including the model number from your units' I.D. tag. Thank you for your patience and understanding in this matter. Read More...
Jack M. May 28, 2018 for Model Number FFSS2615TS0 I have a brand new refrigerator and the first time we used the filtered water dispenser a drip started inside the refrigerator. A pool of water at the bottom of the refrigerator. Best I can tell, the hose going up to the filter is leaking. After turning off the water for a day the leak had stopped by the time I turned it back on. The ice maker works fine and doesn't impact the leak. Any help?
1 Answer Hello Jack, Being under full manufacturers' warranty, the best option, in this case, is to call the manufacturer or authorized servicing dealership for service and have them correct the issue. The water lines need to be completely installed into the filter head fittings and the lines verified not to be ruptured or leaking. The filter head should also be verified good. Read More...
Henry May 23, 2018 for Model Number WF3CB Puresource water filter Instructions state you need to run 15 gal. of water through filter before using water, this seems like quite a lot of waste, is there a reason for this, and if so, why?
1 Answer Hello Henry. No need for 15 gallons. Just do 2-3 gallons to remove any air in the lines. Thank you. Read More...
1 Answer Hello Sally. Test for power to the water valve when you press the dispenser switch. If there is power there and no water, you will need to replace the valve 242252702. The filter should be good since the icemaker is working. Thank you. Read More...
Paul S January 26, 2018 for Model Number FFHS2611LQO Would you please tell me or show me how to change the water filter? Truly Paul
1 Answer Paul, To replace the water filter you will need to push in on the filter and it will pop out then you would pull the filter out and then push in to lock in place. Read More...