Don October 09, 2012 for Model Number PSS26LGRC BB My freezer door dispenser quit working about a year ago (no LEDs, no dispensing of ice or water, no night light, etc.). However, the icemaker itself still works. I replaced the mainboard (part# WR55X10942) in back of the fridge a few days ago but no change. It may be the dispenser board (part# WR55X10415). The connector under the left door hinge appears to be okay but I'd like to test with a multimeter. Where can I find the specs (voltage, etc.) for that connector? Also, for the connector on the dispenser board (behind panel) itself? Thanks!
1 Answer Hi. Remove the freezer door hinge cover. Look inside the wire connectors (remove power first). If they are burnt or pushed out the back of the connector then you can repair it. Push them back in and test to make sure they will stay back in by trying to pull them out again. If they come out, use the same size wire (or larger) and wire nuts to extend them and bypass them. Pop out the freezer door switch part # WR23X21444. If it cannot internally close and allow the voltage to flow to the fountain control board part # WR55X10415. Temporarily put the common and the feed to the board wires together to see if the board now works. Behind the toe kick grill or inside the control panel is the tech. sheet with the wiring diagram to follow. Use a volt/ohm meter part # MA-DM1 to assist you in your diagnostics. Thank You. Read More...
Charles June 06, 2012 for Model Number PSW23PSRA SS TO RECAP MY PROBLEM: Ice dispenser quit working. Ice maker makes ice. Door dispenser does not distribute ice, light up in any way, or dispense water. 1. Ordered replacement part AP3855310 (WR55X10435) Interface disp asm bk. Did not correct problem. Board checks as getting voltage. 2. ApplianceParts graciously provided 2nd replacement part no charge to correct what was anticipated to be bad 1st replacement part. Neither corrected or changed my problem. May be only cosmetic, but replacement interface boards are flat and does not have same curve contour of original interface board. Both fit into door face. Relevant on this model? I appreciate everything AppliancePartsPros has done to make my DIY fix possible. What is next step in fixing my fridge?
1 Answer Charles, You should be using a multimeter, test lights can give false readings/indications. At this point, it's time to check the dispenser harness connections at the freezer door hinge and the main control board WR49X10152 on the back of the fridge. This is a low voltage circuit(12 to 20 VAC on the J4 connector on the main control board). Thanks and Good Luck Read More...
Charles January 04, 2012 for Model Number PSW23PSRA SS Hello George. My problem is similar. One stormy day the ice dispenser and water dispenser quit working. Ice maker works. The door control panel does not illuminate in anyway, the auger does not turn, and the cup light bulb does not turn on. My assumption is that the door control panel is broken, but with ice dispenser cup light not turning on, I wanted to ask if there is a replaceable fuse? In your expert opinion, if this indicates potentially multiple problems (example: door control board, main control board, auger motor, even light bulb) is there a preferential order in replacing electrical parts to minimize ordering just what is most likely needed? Where to start? Thank you for your recommendation. An appreciative DIYer fan, Charles
1 Answer Hello Charles. Test for power to the interface. If there is power there, and the unit does not work, replace the interface WR55X10435. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jim H. September 17, 2011 for Model Number ps27sgress Looks like GE produced a "lemon" as all problems with this refrigerator involve failing ice dispenser, then water, then entire panel quits on freezer section. I have the same problem others have indicated here. Looks like I need to buy new control board AP4436216 and maybe door solenoid for this item that is less than 5 years old and started failing 2 years ago!
1 Answer Hello Jim. Yes, if there is no power coming to the dispenser, you will need to replace the main control board WR55X10942C. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Mark June 17, 2011 for Model Number PSS26MSTA SS Ice maker making ice, but not dispensing ice. Water dispenser intermittent for a while, but now not working. When trying to dispense ice, the light at the dispenser would dim and the cooling fan for the refrigerator would turn off while the dispenser paddle was depressed. Once let go, the cooling fan would come back on. Unplugged the refrigerator and other problems arose (i.e., temp indicators blank). Disconnected the control panel AP3796850 and refrigerator is working fine but obviously no ice/water dispenser capability. Ordered AP3796850. Will this fix the problem or is the problem also the main board assemby AP4436216?
1 Answer Hello Mark. Based on the information you provided, you will need to replace the main board assembly WR55X10942C. Hope this helps. Read More...
Evon M. June 17, 2011 for Model Number pss26lsrdss My icemaker works, but all buttons on control panel stopped working and will not dispense ice or water. Replaced item #93, control panel but still have same problem. Also, why are there 2 different part #93 with different prices? Could I have got the wrong one?
1 Answer Hello Evon. If the board hooked up correctly, then you got the right board. If the board still does not work, you will need to replace the main board assembly WR55X10942C. Hope this helps. Read More...
Robin May 28, 2011 for Model Number PSS265GRCSS We own a ge profile fridge and model is pss265grcss and the front panel stopped working. The ice maker works but does not dispense, slowly all other buttons stopped working. No water, no ice and no light now will this part fix the problem, Part # ap3796850?
1 Answer Hello Robin. It sounds like you lost the function of the control panel WR55X10415. Replacing this part should correct your issue, if not you have nothing to worry about. Here is a link to our "Hassle Free" return policy: http://www.appliancepartspros.com/customerservice/returns.aspx . Hope this helps! Read More...
George H. May 02, 2011 for Model Number psc23sgrcss My main issue is that refrigerator will not dispense ice, cubed or crushed, but water dispenser works fine. All other functions on freezer door panel appear to work (door alarm light only blinks when set, is it supposed to beep too? ice is not jammed up. I removed auger motor and it works fine. Will replacing this part fix problem with ice dispenser? thanks
1 Answer Hello George. It sounds like the main board assemby WR55X10942C is bad. If you test the auger motor and it works good, but the motor has no power in the refrigerator, then the main board assembly is bad. It sends the power to the motor. Hope this helps. Read More...