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Customer Questions and Answers for Interlock Switch by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11984304
Manufacturer Part Number: WD21X10261

The Interlock Switch is an OEM replacement part for GE electric and gas dryers. This safety component monitors the door closure, preventing operation if the door is not securely closed and latched. The switch measures 2 inches long and 1/2 inch wide.

Symptoms of a faulty interlock switch include:

  • Dryer failing to start or running with the door open  
  • Timer display not illuminated when start button is pressed  
  • Inability to open the dryer door during operation
  • Dryer suddenly stopping mid-cycle before fully drying clothes

Causes relate to the internal component contacting the door frame over 50,000 open/close cycles potentially exposing wiring to wear. Regular cleaning the external switch area prevents dust or lint buildup skewing performance. 

This genuine GE switch is compatible with Hotpoint and RCA dryers as well.

Note: Can be used as a dishwasher door switch on specific models. Check your model number for the most accurate results.

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Questions & Answers

For Ge Interlock Switch (Part Number: OEM11984304)

Tony for Model Number GTDP490ED2WS

I have removed the interlock switch. However, I dropped it before I could distinguish which side should be mounted in which direction. Could you tell me which side should be mounted in which direction ? One side on the old part reads NO and the other said says COM and one side(NO) seems to set higher than the other as well(I am referring to the prongs to which the wires attach to). Which side should face the front of the dryer toward the door and which goes toward the rear ? Thanks !

1 Answer

Tony,

Because this is a 2 connector switch it will not make a difference which direction it will face as there will be one wire connected to each side.

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1 Answer

Scott, this is a normally open switch, that means the switch button has to be pressed for it to be closed and make a circuit. You will need to position the switch so that when the belt is on, the switch is pressed and you have a closed circuit.

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1 Answer

Staci,

For this issue the most likely cause will be a thermal fuse that is defective or a belt switch that is faulty. Will need to test these for continuity.

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1 Answer

James,

Based on this information check to make sure that there is nothing caught in the blower wheel but it sounds like the motor is weak. Try taping off the light switch and turning the dryer on and if it does not start try giving the drum a turn and see if it starts. If it does then the issue will be the motor.

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1 Answer

Matt,

You will want to check to make sure that there is power to the timer. If there is power to the timer then the issue will be caused by a faulty timer. If there is no power then the issue will be the power supply or connections at the power supply to the bottom of the unit.

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1 Answer

Larry,

This issue sounds like it would be caused by a motor that is overheating. You will want to check the unit to make sure that there is nothing that is causing a drag on the motor. Make sure that you also are not overloading the unit which could also cause this. Make sure that the bearings are good and the front bearings are not worn.

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1 Answer

Debra,

If the unit is working when you jimmy the plunger then the switches would both be working. It sounds like the plunger may be the issue with the unit.

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Mark for Model Number dvlr223eg7ww

Hello installing part number WD21X10261 Switch interlock. When mounted in the bottom of the can, should the button be depressed so u would have continuity. Its mounted downward ( with the button on the bottom) It just seems the button has no purpose if it forced up by the mounting. It cant pop open or anything. My main question is should there be continuity when the switch is mounted? or should the button be depressed when mounted? Thanks Mark Just one more note: there is a repair video u have out there for this part but it is a video for the door switch, not this part

1 Answer

Mark,

The button should on the interlock switch should face toward the idler arm on the unit so that when you engage the idler arm it will activate the switch and if the belt breaks it will allow the switch to deactive and stop the dryer from running.

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