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Customer Questions and Answers for Module Control Asm by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11383731
Manufacturer Part Number: WD21X10215

Questions & Answers

For Ge Module Control Asm (Part Number: OEM11383731)

1 Answer

Hello Don, control board gehwd21x10215 is not a valid part number and board wd21x10215 shows as no longer available as it has been discontinued by the manufacturer.

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James B for Model Number GE pdw8200j03ww

My GE dishwasher is no longer heating - the “sanitized” light does not illuminate after a sanitization wash and the dishes are wet / not hot after any cycle even with the Added Heat option. The heating element is visually fine and has continuity/resistance. I am unable to locate the Thermal Cut Out or temperature sensor from the diagrams and manuals. Is this for certain a control board replacement or is there another part incorporating a temperature sensor / TCO that I’m overlooking?

1 Answer

James, The control board gets the heat signal from the turbidity sensor which has a thermistor located in it. The turbidity sensor is part number WD21X10202 but has been disconitnued by the manufacturer with no suitable replacement available.

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Dan N for Model Number GSD6900J03CC

Our dishwasher came with our house, and after a week or two, saw that the control lights would kind of be random, and it would do a random set of cycles. Called GE and researched online, and found that turning off the power at the breaker for 60 minutes let it work again. It only happened once a month after that before we would have to power off at the breaker to fix. But now, even after several hours off at the breaker, it just says "888" on the front control, and will do the random lights thing again. Is it just the control panel that needs to be replaced, or could it be something else?

1 Answer

AC, The manufacturer does not list the wire harnesses for these units and we are unable to locate the part number.

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Bill D for Model Number GE PDW7880J01SS

The times for the various cycles change from time to time. For example, the normal wash cycle varies from 55 minutes to 62. I also notice that the time remaining while it's running will change occasionally to values that are much less (i.e., a 10-15 minute reduction) than they were the minute prior. The cycles do not seem to complete as they should as there's often liquid detergent still left in the reservoir or running down the inside of the door. Is this the result of a faulty control module? Thanks for your help.

1 Answer

Bill, As far as the unit changing the time, there is a turbidity sensor on the unit that will sense the dirtiness of the water and will compensate time by adding or reducing the time of the wash cycle based on the water dirtiness. For the detergent not dissolving you will want to check the water temp in the unit. If the water temp is not hot enough it will not dissolve the detergent.

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1 Answer

Elle, the ribbon cable is only available with the escutcheon, part number WD34X11054. Unfortunately, it is not available separately. Thanks.

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1 Answer

Hello Mike. Check the thermal cutout under the unit and if good, replace the control board.

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Randy for Model Number PDW8280J01SS

I asked about my GE PDW8280J01SS. The element would not heat up. The element was okay, so you suggested replacing the control module assembly WD21X10215. The element now works in diagnostic mode, so that's great! The water seems hotter now when the cycle is running. Now the problem is that neither the "Sanitize" nor the "Added Heat" buttons seem to work. I turned it off at the breaker to try and reset it, but to no avail. Any thoughts? Maybe I forgot to connect something? It seems ironic that the issue was with the element, and now the two buttons that don't work are related to that too!

1 Answer

Hello Randy. Check all connections and if good, replace the control panel on the unit.

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