Jack February 15, 2017 for Model Number RFG297AARS/XAA my samsung fridge shuts off every couple days compressor seams to get real hot sometimes makes a popcord sound when it tries to start .fan works for awhile .i put a box fan behind the fridge. If replugging does not work for a day and it starts.water build up under slide out fridge tray.only 6 yrs old
1 Answer Jack, The water collecting under the tray would be caused by a clogged drain line. With the compressor getting extremely hot and shutting down and not restarting but the fans are running then this issue would most likely be caused by a sealed system issue where there is a restriction somewhere. Would want to have a service tech to check the unit. Read More...
Gerald Anglin October 09, 2016 for Model Number RFG297HDWP/XAA Where is the drain assy or tube located. We have Ice building up below the deli compartment.
1 Answer Gerald, If you take the shelving out of the refrigerator compartment and remove the rear wall, the drain will be behind the wall. You can install a heater probe DA61-14306A to help keep this drain from freezing. Read More...
Curtis J June 17, 2016 for Model Number rfg298hdrs Ok there is a service repair kit for drain problem and it appears to have only one tube. The drain tube listed here DA97-04049D is listed as no longer available. So what is the part number for a tube. They are using the tube in the kit for several models. I searched the internet and others have this part number. whats going on?