1 Answer This part is no longer available. Check this blog post for some options: https://www.appliancepartspros.com/b/my-part-is-no-longer-available-what-do-i-do-now/ Read More...
Gerald October 18, 2021 for Model Number DV350AEG/XAC Hi . My PCB DC92-00382A is no longer available/discontinuated do you know what part is replacing the old one . regards
1 Answer Gerald, unfortunately, the manufacturer does not show a substitute part for the discontinued main control DC92-00382A. As this is the case, we can not recommend an alternative part. Read More...
Jaz July 12, 2021 for Model Number DV331AGR/XAA-01 The dryer was doing into FE error, after resetting the dryer, the dryer will not turn on.
1 Answer Jaz, The FE Error is a power source issue. Check the unit for issues with connections at the terminal block, check to make sure that there are no wiring issues. Also, check to make sure that the power supply to the unit is good. Read More...
Burt February 23, 2021 for Model Number DV331AER I have a bad DC92-0038A - main control board. Do you know if the DC92-0038B will work in this dryer?
1 Answer Burt, unfortunately, the manufacturer is only showing the main control DC92-00382A as being compatible with your model. As this part has been discontinued and is no longer available, we can not recommend using an alternative. Read More...
Junior January 16, 2021 for Model Number DV42H5000EW/A3-0000 Hi Machine would not heat, replaced burnt heat element, along with High Limit thermostat DC47-00018A & Dryer thermostat DC47-00016A . Dryer ran for about 10 mins each time and stopped with HE error. No short to ground on new element. What could be the cause? Thanks
1 Answer Junior, The "HE" error code indicates an " Invalid heating Temp in running the dryer" you may want to start by checking the exhaust vent and vent hood for clogs, kinks, etc., and make sure the vent hood isn't damaged or collapsed. Then check and clean/clear any debris or lint from the lint filter duct and blower wheel and housing. then check the resistance of the DC32-00007A Dryer Thermistor, Approx 250KO at 77 °F(room temp.) if all checks OK, suspect a "sticky" heater relay on the main control board. Read More...
Juan Doh June 28, 2018 for Model Number Samsung Dryer DV350AEW Dryer dies repeatedly in Mid Cycle. After dying, when I restart the machine - the LED display only lights up about half way. The lights are dim and the bell ding is weak. If I wait just a bit - it will fully power back on - but within a few minutes of running - the display starts flickering on and off; and the machine dies. I have tested the: heating coil, thermal fuse, and thermostat - all had continuity. I went ahead and replaced them anyways since I already had the parts. The dyer continued suffering the same symptoms. Since this seems like it'd obviously be a power issue - I also checked the wall outlet for power; got both the 120 & 240v readings. And I checked the plug wire connections; which also tested fine; along with checking the breaker. I'm assuming (by process of elimination) the culprit is either the Main Power Control Board or the User Control Board? I've also read that motor dying can cause similar symptoms - but they weren't quite similar enough plus the drum starts strong and turns just fine every time it's first turned on. Am I looking in the wrong direction? Any help would be greatly appreciated. Thanks in advance!
1 Answer Juan, This issue would most likely be caused by the main control board DC92-00382A on the unit. You will want to check wiring between main board and user interface but the main board will be most likely cause. Read More...
Darlene June 05, 2018 for Model Number DV350AEG/XAC 04 I have a Samsung Steam dryer. It heats up and runs/turns. But it only runs for a couple of minutes then on the display screen a "FE" error code comes up. Would this mean I need a circuit board? Would like to get confirmation if that's the case.
1 Answer Darlene, The FE error code indicates a power interruption. There is a power source frequency error. You would want to check the power supply to the unit and have electric company check the frequency of lines coming into the home. If these check ok then the control board would be the issue. Read More...
Darlene June 04, 2018 An error code FE shows up on display area. The dryer heats up but after a couple of minutes, the code appears. I have a Samsung steam.
1 Answer Hello Darlene, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
Jen February 28, 2017 for Model Number DV350AEPXAA Clothes will ony dry all the way on timed dry. The moisture sensor tests okay. Do I need to replace the conrtol board?
1 Answer Jen, Check the wire harness for the moisture sensor bars and check to make sure that the venting is clean. If these things check ok then the issue will be a faulty main control board. Read More...
Tim November 28, 2016 for Model Number DV350AGR/XAA03 Dryer won't heat, this is a gas dryer. I have changed the ignitor and the coils, checked thermal fuse good, thermostats ok. Could the control board be bad.
1 Answer Hello Tim, If the unit is not igniting and the ignitor and the coils have been changed it will have to be a wiring or gas valve DC62-00201A issue. Read More...