Greg March 13, 2017 for Model Number RFG297AARS Samsung twin cooling unit freezer stopped working, fridge seems ok. Checked compressor, all fans, temp sensors, cleaned condenser coil and checked for error codes all seems well. Not sure how refrigerant in directed to the freezer? Any suggestions? Thanks.
1 Answer Greg, With the freezer section not cooling would want to check to make sure that it is not defrost issue in which the evaporator coils in the freezer would be impacted with ice. If there is no ice or frost on the coils then the stepping valve DA97-07070B would be the most likely cause for this issue. The valve would have to be replaced by a service tech if it is faulty. Read More...
Michael February 03, 2017 for Model Number RF263AEBP/XAA I replaced the heater, sensor, fan and the defrost bimetal in the refrigerator side and I still have ice forming on the back wall of my Samsung RF263AEBP/XAA . What would be my next move? Replace the circuit board?
1 Answer Hello Michael, On this design, you will most likely need to clear the defrost drain and add a defrost drain clip DA61-14306A. Issues have also been annotated with the styrofoam in the evaporator cover DA97-07190G. If there are any cracks or missing pieces of this styrofoam, a frost will accumulate which causes air circulation issues. This is, of course, if no issues with the defrost circuit exist since there are also defrost issues associated with the main board DA41-00651K. I'm sorry but this part DA41-00651K has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter. Read More...
Matt August 19, 2016 for Model Number RFG298AARS My fridge and freezer work intermittently. The display will show the the temp as -6 and 38 however that is not the true temp. I press and hold the top two buttons and receive no error codes. Once I unplug the unit and plug it back in the true temp is given of 40 and 62. I replaced the main pcb and it was working fine for two days, but it just happened again. What else could be causing this problem? When it is working, it works great. However, something is stopping it from giving a true temp reading and kicking on to continue to cool. Any ideas? Thanks!
1 Answer Matt, It would be recommended to check the thermistors on the unit as this will be the most likely cause for the unit to stop cooling. The thermistors should have a resistance reading of 5K ohms at room temperature of 77 degrees. Read More...
Luis August 18, 2016 for Model Number RF267AERS/XAA-0000 My refrigerator is working and not working. It works but after a 4-5 hours it stops working I disconnect power wait about a minute plug it back and works for another 4-5 hours sometimes more
1 Answer Hello Luis. It sounds like the main control board is bad and will need to be replaced on the unit. Read More...
Roth July 17, 2016 for Model Number RFG297AARS/XAA The Freezer is not freezing. I had the technician come in and replace the top and bottom cover assembly, however, it is still not freezing. The top works fine but the meat is not freezing as it should. What could be the problem? I am thinking of replacing the PCB power inverter board.
1 Answer Hello Roth, This can be the inverter board DA41-00614F, compressor BK190CL2C/ASH, or a sealed system issue. Read More...
Huey May 25, 2016 for Model Number RFG297AARS/XAA My fridge and freezer are not working. When I turned it on, fan is working and you heard click at the main control board but compressor is not kick in. There is no code, but there is a single red light lit at power inverter board. What does it mean?. Thanks
1 Answer Hello Huey. Test for power to the compressor. If there is none there, you will need to replace the inverter board. If there is power there, you will need to replace the compressor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Vijay April 25, 2016 for Model Number RF263AEWP/XAA I own this Samsung fridge. Whenever there is a power fluctuation, it blows fuse on Inverter Control Board Part # Da41-00404E. Fridge is connected thru APC unit but still blows fuse. I change fuse on DA41-0040AE board and it works fine. When it blows fuse, it stops cooling. Do I need new Inverter Control Board Part # Da41-00404E?
1 Answer Vijay, If the fuse continues to blow on the inverter board then you would want to replace the board. Read More...
Lon March 15, 2016 for Model Number RFG298AARS/XAA Fridge and freezer warmed up to 45 degrees and holding. compressor is running and so are the fans. I pushed the two buttons on the front panel to get the codes and it flashed the panel 4 times indicating the compressor locked. pushed the buttons again to reset as the instructions said on back and now it flashes twice saying the inverter board fault. What could be the problem? Lon Fridge is 5 years old. Does this compressor always run just at varying speeds to compensate for heat load? If so could the inverter board be bad not letting the compressor ramp up to get the unit to a lower temp?
1 Answer Hello Lon. No, it sounds like the sealed system has failed and you will need to have an HVAC tech come out and repair the unit. Read More...
Leo February 26, 2016 for Model Number RS265TDRS/XAA My refrigerator is not cooling. The compressor runs, the evaporator has a good frost pattern. I have replaced the evaporator fan motor but it is still inoperative. The display shows 22E.
1 Answer Hello Leo, The refrigerator has been applied with the BLDC fan motor for RS2534, R room Fan is AC motor used. The BLDC motor is driven by DC 8-12V. Under the normal condition of COMP ON, it is operated together with F-FAN motor. With operation of the CoolSelect ZoneTM function, the F-Fan motor will not work. If the door is opened and closed once at a high ambient temperature, the BLDC motor would be operated after a minute or longer delay. Therefore, you’ re advised not to take it for an error. When the refrigerator is open, the freezer fan motor will also stop working simultaneously with the fan motor. (for the purpose of performance improvement). Read More...
Brandon December 22, 2015 Hi I have a french door Samsung refrigerator. There is no power, no lights no fan , no nothing. When I plug in the power it instantly blows my 2amp fuse on my control board. However a tech said my compressor was pulling too many amps. However when we disconnected the compressor and plugged in the fridge we didn't get any blown fuse but we also didn't get any power! I can only assume if the problem was the compressor and we disconnected it we should still get power to the light, fan, control pad, right? I would like to ask if anyone things its the inverter (power supply) board that should be replaced? Thank you!
1 Answer Brandon, The fuse blowing as soon as the unit is plugged in would most likely be a faulty control board but with the fuse not blowing it also sounds like the compressor would be bad. Read More...