Steve B October 21, 2017 Samsung chrome French door refrigerator...two years old...25 cu ft. Water comes out of the ice dispenser. Still making ice but will not dispense...water comes out. It's like the switch for water is overriding the ice.
1 Answer Steve, This issue sounds likely that the dispenser control board is faulty and would need to be replaced if when you press for ice you are getting water instead. Read More...
Mark October 01, 2017 for Model Number RFG297AARS My ice maker is making ice in the tray, but not dumping it into the bucket. I have cleared out the ice, but it just made more ice cubes without dumping them. What needs to be done? Thanks
1 Answer Hello Mark. Make sure the icemaker is on, and the freezer is 0 to 5°. If so, you will need to order and replace the icemaker. Thanks. Read More...
Janell August 28, 2017 for Model Number RF18HFENBSR/AA I have a Samsung French Door Refrigerator model RF18HFENBSR/AA I would like to know where and how to locate the drip pan to be able to clean it occasionally ... Ok to vacuum coils? Would appreciate your information on this refrigerator Thank you
1 Answer Hello Janell. You will need to remove the back access panel and then you can access and clean out the pan and the coils on the unit. Read More...
John Tickel August 22, 2017 for Model Number RFG298HDRS/XAA-0000 On the bottom ice maker drawer the ice container was too full and was frozen so that the drawer would not pull out. I forced it and the plastic arm lever broke off. Can I order the arm only or do I have to order the entire ice maker unit? The video shows that the arm had a screw to remove the arm only. thanks
1 Answer John, Unfortunately, the "bale" arm is not available as an individual part from the manufacturer. You'll need to order and replace the ice maker assembly DA97-07365G / DA97-07365G Ice Maker Assembly. The part is in stock and available at this time. Thanks, Read More...
Janell K August 21, 2017 for Model Number RF18HFENBSR/AA Bought Samsung French Door Refrigerator plugged in refrigerator and turned ice maker on. Ice maker made a little ice but then stopped making ice ... Then read use and care manual states that it should be 24 hours before turning on ice maker ... What needs to be done to correct this error? Would appreciate your help.
1 Answer Janell, You will want to check to make sure that the water line is not frozen which could be causing this and try pressing the rest button on the side of the icemaker to try to get it to start back up. Read More...
George August 13, 2017 for Model Number RS2534WW This unit will not make ice, just cools water. Where is the reset button?
1 Answer George, On the side of the icemaker there is a button that you will push to cycle the icemaker but if it is not cycling on its own and has to hit reset button each time then this will be a bad icemaker assembly. Read More...
1 Answer Hello George, you'll want to test for voltage at the water valve when the icemaker is calling for water. If you have voltage present, you'll need to replace the water valve part number DA74-40150H. If you don't show any voltage present at the valve when the icemaker needs to fill, you'll need to replace the icemaker part number DA97-00258C, thanks! Read More...
Vettedriver August 03, 2017 for Model Number RSG257AARS/XAA-0000 The ice maker stops making ice. When the "test" button is reset it will cycle and then will make ice for about a day to a day and a half, then stop again. I repeat the test button reset and it works for a short time again. I have continually used the reset with test button for 2 weeks now and this cycle continues. I appears all the mechanical parts function properly. It seems to me this is an electronic problem, but I'm not sure if its in the icemaker assembly, the main logic board, or the water valve electronics. If it just keeps up with this cycle how do I repair without just throwing money at it by replacing all the applicable parts?
1 Answer Vettedriver, With the unit having to have the reset button pushed in order to cycle then this will most likely be a icemaker issue with the unit. Read More...
Kmi July 19, 2017 for Model Number RFG298HDRS Samsung refrigerator RFG298HDRS: The bottom ice maker is filling with water and dumping it seconds later, over and over and over. I keep having to empty the ice tray full of water. It will make the singing noise right befor it fills with water. It does this every 5-10 minutes. What is the problem?
Klh July 07, 2017 for Model Number RF4287HARS The ice maker makes ice, however, when I press on the ice maker dispenser (on the door) for either cubed or crushed ice, it simply streams water. There was a clear plastic piece which fell/broke off, however have no idea where it came from! What part/piece needs to be replaced?
1 Answer Hello KLH. You will need to order and replace the dispenser lever DA97-08519A. Thanks. Read More...