William May 12, 2018 for Model Number RS265LABP My ice maker will only dump ice when the reset button is pushed. It will then fill back up with water and freeze to ice but won't dump again until I hit reset. I have the ice maker set on at the control panel and I keep the freezer at 0. What is the problem?
1 Answer Hello William, You will need to replace the icemaker assembly DA97-00258J since there is a cycling thermostat issue present. Read More...
Chris May 10, 2018 for Model Number RF268ABWP/XAA-0000 The motor that turn's the ice forward to dump started running all the time by itself any idea's ?
1 Answer Hello Chris, This is most likely caused by a stuck switch in the ice case assembly DA97-07361A. Read More...
Wayne April 13, 2018 for Model Number RF4267HARS/XAA-0001 Ice maker not working - not making ice - water in the tray no ice.
1 Answer Hello Wayne, You will need to replace the icemaker assembly DA97-07365G if the unit is cooling sufficiently to freeze the water in the tray. Read More...
Gins J April 05, 2018 for Model Number RS275ACBP On the outside door my ice selector is broken. How do I identify and order this part?
1 Answer Gins, The part that would be needed for this is DA97-06311F which unfortunately has been discontinued by the manufacturer with no suitable replacement available. Read More...
Jack E February 24, 2018 for Model Number RFG298AAP The bottom ice maker makes ice and when I press and hold for 10 seconds the test button on the bottom of the ice maker it will dump the ice. It will not dump the ice unless I press and hold the test button. What is wrong?
1 Answer Jack, This would most likely be caused by a faulty thermistor on the icemaker in which you would have to replace the icemaker to correct this issue. Read More...
Glenn February 17, 2018 for Model Number Samsung RF4287HARS Ice maker stopped making ice. I pressed reset and it would make one tray of ice then stop again. After pressing reset the same cycle would continue. I read in the replies this could possible be a bad icemaker. I replace the ice maker two days ago and it made made one tray of ice and now the same cycle of pressing reset to get the icemaker to make ice is continuing. Any suggestions as to the problem?
1 Answer Glenn, For this issue it will most likely be caused by either the freezer temp not being correct or the control board is not reading the thermistor for the icemaker properly. Read More...
Tom February 08, 2018 for Model Number RF32FMQDBSR/AA My ice maker makes ice but won't dump it. I replaced the icemaker and still have the same problem. What tells the icemaker when the bucket it is full since there isn't a mechanical arm? Is there some kind of sensor and could that be the problem? If there is, can it be replaced? When I press the reset button it cycles just fine.
1 Answer Hello Tom, This sounds like you have received a bad new icemaker. There is a temperature sensor on the icemaker that tells it when the water is cold enough to be frozen. This will cause the icemaker to cycle. This unit has an infrared sensor system that is used to stop the unit from cycling when the ice level is full. Read More...
Don H. November 09, 2017 for Model Number rf30hbedbsr The ice maker has quit making ice. It is frozen up on top with ice cubes stuck when coming out. If I chip off ice and cubes it starts working but does it again in one day. I even unplugged and defrosted unit and it happened again in two days.
1 Answer Hello Don, This is caused by an insufficient water fill. You will need to verify water pressure to the unit. If good, replace the water inlet valve DA62-04027A. If this does not correct the issue, the contacts in the icemaker assembly are bad and the icemaker assembly DA97-15217D will need to be replaced. If your unit is one without water dispense you would need water valve DA62-04258A. Read More...
Rebecca October 31, 2017 for Model Number RF4287HA My Samsung French door refrigerator is not making ice.. we get water through the door and have replaced the filter..it makes a "straining" noise at the back of the ice maker but no ice, don't think water is going into it but not sure.. turned the circuit breaker off for about 5 minutes, still not working.. do we need to replace the ice maker?
1 Answer Rebecca, You will want to cycle the icemaker and check to make sure that the water valve is getting 120 vac to it. If there is no power to the valve then the icemaker would be the issue. If there is power then the valve is faulty. Read More...
Mike B October 30, 2017 for Model Number RB215LABP Ice maker will not rotate and dump. Fills with water ok. I have removed maker and checked all electrical , mechanical components of ice maker. Everything works fine, motor, temperature sensor, etc.. Could I have lost electrical power somehow feeding ice maker inside refrigerator ?
1 Answer Mike, You will want to try to push the test button on the side of the icemaker and if the icemaker still does not cycle then this will most likely be a faulty icemaker on the unit. Read More...