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Customer Questions and Answers for Washer Shift Actuator by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

Fix a washer that won't spin, agitate, or shows F7-E1/F7-E7 errors with a new shift actuator. Controls cycle transitions. Easy DIY repair with video guide.

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Questions & Answers

For Whirlpool Washer Shift Actuator (Part Number: OEM18044142)

1 Answer

Hello Ricco. No, if the shift actuator is doing that, then it needs to be replaced. If it is new, then the board W10480621 will need to be replaced.

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1 Answer

Tom, The shift actuator would be the most likely cause for this issue. You would want to check in the diagnostics to see if there are any error codes stored.

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Jennifer for Model Number MVWC360AW0

Washer stopped in rinse cycle, tried to restart machine & the sensing light was on. The lid wouldn't lock to allow it to start. We've replace the lid lock without any luck. We then tore into it further & had unplugged the shift actuator & found a white piece on this that has a spring attached to it that wasn't in a groove. The white piece popped back in the groove & we plugged the actuator back in & bam the lid locked. We thought we were good to go, but washer fills and cycles through the wash cycle but won't kick in to spin mode. We've manually drained it, unplugged the actuator & followed all the same steps & same thing. Do we need to replace the actuator?

1 Answer

Hello Jennifer. It sounds like the actuator is bad and will need to be replaced. Make sure all the wiring is good on the unit.

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1 Answer

Dan, It is possible that the shift actuator would be the issue with the unit. You will want to access the tech sheet and put the unit into the diagnostics and see if there are any error codes. If there are any then it would tell you what to check.

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1 Answer

Hello BL. No, it sounds like the control board on the unit. It powers the lid lock. You will need to replace the board.

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1 Answer

Janet, It would be best to access the tech sheet inside the control panel of the unit and put the unit into diagnostics per the tech sheet and see if there are any stored error codes. The error code will depict what to check on the unit.

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1 Answer

Hello Patricia. You will need to check the actuator and if it is good, then the gear box will need to be replaced. The actuator will cause this issue if it is bad.

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Joe K for Model Number Admirial ATW4675YQ

Hello Appliance Parts Pro, I am a proud owner of a two year old Admiral washing machine model number ATW4675YQ. Lately, I have been experiencing problems with the washing machine not spinning and completing the cycle. What I noticed is immediately after the wash light goes off and it drain, the lid lock also goes off unlocking the lid and there it sits doing nothing. To remedy the problem I either put it in the drain/spin mode or the rinse/spin mode – the lid light goes on and the cycle finishes. After reading several do-it-yourself stories I’m beginning to wonder if it’s the shift actuator. I know that the locking mechanism is working because it works in other modes. What do you think? Thanks, Joe K

1 Answer

Hello Kim. Make sure the pulley and belt are good. If so, then try diagnostic mode and see if the unit will spin properly there. If not, then the motor or the gear box is bad. If the motor runs, but the gear box does not move, you will need to replace the gear box on the unit.

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