Ed May 19, 2017 for Model Number JES9860BAS The numbers on the keypad will not work when prompted. You cannot put in a bake temperature using the keypad, but you can use the preset 350° and 375°. Same with the clock settings. You cannot put in a time as the number buttons do not work. What part do I need to repair it?
1 Answer Hello Ed, You should access the ribbon cable from the touchpad to the control and make sure the connection is secure and not corroded. If good, replace the control panel WPW10206087. If the problem persists, replace the control WP8507P234-60. Read More...
Anne December 22, 2016 for Model Number JES9860BAS I have a Jenn Air and and the touch control panel does not work also the convection fan. How would I fix it,please.
1 Answer Hello Anne. You will need to replace the control panel WPW10206087 if the buttons are not working. As for the fan, if there is power coming to the motor and it does not run, you will need to replace the fan motor WP7427P129-60. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Brent N December 12, 2016 for Model Number JES9800cas I have the Jen air model JES 9800CAS and the 0 does not work on the panel. What part do I need to fix this? Thanks very much.
Tim September 24, 2016 for Model Number JES9800BAS I just installed part # WP8507P234-60 but it did not fix the problem. Evidently I need part # AP6017048. Can I return the item for credit and get the correct part?
1 Answer Hello Tim, You can call us at 1-877-477-7278 with your model and serial number for a refund if the part was ordered in the past 365 days. Read More...
Dorothee November 12, 2015 for Model Number JES9800BAS On the control panel the following touch pads do not work: Convect, rapid reheat, setup on/off, clean, more options and Vent fan on/off. All other pads work fine, what do I need to do? What part do I need to replace?
1 Answer Hello Dorothee. You will need to order and replace the control panel WPW10206087 on the unit. Read More...
1 Answer Hello MKARILOU. Control Panel Assembly Removal 1. Remove power from unit. 2. Remove burner switch control knobs. 3. Remove front screws securing control panel to chassis. 4. Remove screws located on the left and right sides of the control panel. 5. Grasp control panel on the far left and right sides and gently pull the control panel out and down. NOTE: The electronic control located in the control panel is a sensitive item, handle gently. 6. Label and disconnect wire terminals. 7. Remove infinite switch control knobs, infinite switches, indicator lights, rocker switches, and electronic control/clock (as necessary) and transfer to the new control panel. 8. Reverse procedure to reinstall control panel. Read More...
Richard October 22, 2014 for Model Number JAS9900BAS I replaced the control board behind the touchpad, cost me $270 + shipping and core charge of $60. Got the same error codes EE-214 and M-214. Can't return. Now I need to replace the touchpad, part#10206087 I believe for Jenn Air model#JAS9900BAS. Can you tell me if this is the correct touchpad? Here is your part I am inquiring about: http://www.appliancepartspros.com/whirlpool-panl-cntrl-w10206087-ap4365352.html
1 Answer Richard, The control panel for your unit is part number WPW10206064. Here is also the link to our return policy. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...
Andy November 01, 2013 for Model Number JES9800BAS All keys work except numbers 1 thru 6. Would this require the whole control panel? Thanks
1 Answer Andy, Yes, this will require the replacement of the control panel WPW10206087 The membrane/key pad assembly is pre set in the panel and is only available as a "complete" part. Read More...
Lauren P December 02, 2012 for Model Number Jenn Air JES9800BAS The timer and number keys work on the control panel of the oven but none of the oven features... fan & lights included. Do you need to order the entire control panel or can you replace the portion of the mother board or electric panel (?) that controls the oven features.
1 Answer Hello Lauren, First check the ribbon connection at the control board and make sure that it is seated properly and that the connections are clean. If this checks ok then you would need to replace the membrane switch which is part of control panel WPW10206087. Read More...
Jarrod November 07, 2012 for Model Number jes9800bas Is there any way to just get the black strip with the button sensors and wiring without the rest of the control panel?
1 Answer Hello Jarrod! Unfortunately, the manufacturer only offers the touch panel with the control panel WPW10206087. Sorry about that! Read More...