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Customer Questions and Answers for Refrigerator Compressor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13543980
Manufacturer Part Number: W10309988

Refrigerator not cooling or running warm? This compressor pumps refrigerant through the sealed system to restore proper temperatures. Professional repair.

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Questions & Answers

For Whirlpool Refrigerator Compressor (Part Number: OEM13543980)

1 Answer

Hello Jack, This sounds like you may have a sealed system restriction. You may still have to get a Freon-certified technician to find and correct this issue.

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Kevin for Model Number GARF19XXPK02

We are chasing a freezer issue (could be fridge as well) that ice-cream will get frosty assumed to be from freezer not operating correctly. I replaced Capacitor, Evaporator Fan Motor, Defrost Bimetal this weekend. Back of the freezer is warm to touch in a sub-freezing garage. I opened the back to see if the fan beside the compressor is the issue, but it is spinning fine. The compressor did not seem to be coming on when the fan was on. We put the original capacitor back into, disconnect the fan to hear the compressor, it came on, we repeated new to old capacitor 3 times, each with the compressor making noise with old not new. I reassembled the fridge with old capacitor, and will repeat frozen water in bottle test to see if it come back on. Questions: 1) The fridge I believe has a heater to prevent freezing of the fridge items, what triggers this? 2) In general why would the back of the freezer where the coils are, run HOT. Fan running fine. 3) could the compressor be bad, or need coolant? I assume both of these will require a certified tech.

1 Answer

Kevin, it would be recommended that the freezer temperature is checked with a thermometer to identify if it is reaching proper temperatures. If it is, but it takes a long while to cool down, the condenser coils would need to be checked for dust build-up as this can cause improper cooling. If the condenser is clean, the failure would likely be in the sealed system and would require an EPA certified tech to properly diagnose and repair.

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1 Answer

Roger, unfortunately, the model number provided is not showing as a valid model. If the model and serial numbers could be verified and provided in a new inquiry, this may allow for more accurate information to be presented. However, based on the information provided, it sounds like there may be a start/run relay failure. If your compressor has a start/run relay and an overload protector on it, the overload protector would need to be tested for voltage. If there is a constant 120VAC being supplied, either the relay has failed (this would be the most likely case) or the compressor motor and windings have failed (this would be the less likely failure).

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1 Answer

Clyde, Yes, you may have the wrong "hard start kit" or it could be defective. The basic ratings for the compressor number you supplied are 115 VAC 60HZ., 1 phase 1/3 horsepower compressor. The TJ90URCO410 / TJ90URCO410 3 in 1 Relay Combo Kit, should be the 3 in 1 kit to use for that compressor. Thanks,

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1 Answer

Richard, you can try to reform the seal to the cabin wall, but aside from that, either the gasket would need to be replaced or you may want to check to ensure that the door has not warped as a door warp can cause the same issue.

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Ken for Model Number 1997 Whirlpool icemaker #EC5100XF80

This is an occasional use ice maker. When I turned it on this weekend, the compressor makes its' normal sound, but no lines in the area are either hot or cold. The fan motor is blowing cool air out through the grill. The ice maker interior is warm, presumably from the ice cutter, which does work. The pump is running. Water does not enter the cooling area, but the water supply is good. Is this a compressor issue, a timer issue, a water solenoid valve issue or is it something else? Is it time to sacrifice it to the gods of the landfill? Thanks

1 Answer

Hello Ken, This is most likely caused by a stuck gas valve WP759113 in the sealed system. If this is the4 issue it will have to be replaced by a Freon certified technician.

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1 Answer

Hello Sara, If the inside of the unit is warming up, there is probably no issue with the icemaker since it will not cycle if the cycling thermostat does not achieve 20°F or lower. If the compressor is getting hot it is normally an indication of a sealed system restriction which prevents the circulation of Freon and loads the compressor, causing it to overheat. You will need a Freon certified sealed system technician to diagnose and repair this issue.

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1 Answer

Doug, There is no way to determine the operational noise level of any moving repair part, until it's installed and operating. But, it shouldn't be any louder than the original component, and in most cases, compressors are more quiet than an older unit.

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1 Answer

Marco, If there is not 115 vac getting to the inverter board then you will want to make sure that there is 120 vac getting to the main control board. If there is power getting to the main control board but nothing going to the inverter board then the main board will be defective and need to be replaced.

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1 Answer

Guillermo, You would want to check the thermistor in the refrigerator compartment. This will be checked for resistance and would need to read approximately 5K ohms of resistance at room temp. If this checks ok then the issue will be a faulty control board.

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