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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18040017
Manufacturer Part Number: WP8564543

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18040017)

Rob for Model Number Kenmore (Whirlpool) 665.16359300

My dishwasher began acting up. Three (3) issues began around the same time. First, when the detergent door opens, the actuator chatters (flutters) rapidly like it's engaged, then disengaged, then engaged, etc. for about a minute. Second, when the water is completely drained, the drain pump continues to operate for about a minute making a noise like there's a foreign object rattling around somewhere near it. Third, when the washer begins filling there's a strange buzzing noise coming from the control board near the three relays. I swapped out the detergent door actuator and it made no difference. The actuator still chatters rapidly. I replaced the detergent door/filling/drain pump relay and that has made no difference. Lastly, I removed the drain pump and found nothing loose that could be causing the rattle. I also shook the washer, leaning it on both sides (left/right) and front/back to see if something was loose. Again, no rattles. I can't help but think that all three problems are linked together somehow since they all occurred around the same time. My only other option at this point is to try and replace the entire control board, however, that potential fix could be expensive since they don't make them anymore. And, on top of that, it might not solve the issues. Do you think the problems are associated with the control board? Should I give it a try? Thank you

1 Answer

Hello Rob, You should go inside the unit and pull the accumulator assembly and remove the chopper cover. The usual cause of the chatter is something in the circulation pump area of a failed/broken chopper blade W10083957V. The only other thing that makes any sense is an issue with the control board WP8564543 since the relays do fail commonly. I'm sorry but this part WP8564543 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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1 Answer

Rajeev, The correct control board for your unit would be part number WP8564543 but has been discontinued by the manufacturer with no suitable replacement available.

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1 Answer

Jane, the dishwasher not running and the sani-rinse LED flashing would indicate a stuck or shorted key on the console. Unfortunately, the white finish console WP8534834 has been discontinued and is no longer available. However, the manufacturer still produces the black finish console WP8534833.

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Dan for Model Number KUDS01FKSS1

I have a kitchen aid dishwasher KUDS01FKSS1. The soap door release solenoid constantly triggers very fast through out the wash cycle. Very loud popping, banging noise. I have measured the voltage with it unplugged from the solenoid and I am getting a constant 103volts. When the wires are plugged into the solenoid I get a constant 24-26volts. I assume I should only get a pulse of ~115volts to open the door once for a cycle. Correct? Anybody know of a fix for the control board? New relay? etc? Otherwise I am guessing I need a new control board. The original part number is 8528874. I would like to confirm that parts 8564543 & 8534963 are compatible. Are they? Is there a better replacement part number that might be better (upgrades and/or fixes)? Thanks

1 Answer

Hello Dan, from the symptom you are describing the control board (WP8564543) and the dispenser assembly (WP8558129) would need to both be replaced however the control board is no longer available.

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Dan for Model Number KUDS01FKSS1

I have a kitchen aid dishwasher KUDS01FKSS1. The soap door release solenoid constantly triggers very fast through out the wash cycle. Very loud popping, banging noise. I have measured the voltage with it unplugged from the solenoid and I am getting a constant 103volts. When the wires are plugged into the solenoid I get a constant 24-26volts. I assume I should only get a pulse of ~115volts to open the door once for a cycle. Correct? Anybody know of a fix for the control board? New relay? etc? Otherwise I am guessing I need a new control board. The original part number is 8528874. I would like to confirm that parts 8564543 & 8534963 are compatible. Are they? Is there a better replacement part number that might be better (upgrades and/or fixes)? Thanks

1 Answer

Hello Dan, from the symptom you are describing the control board (WP8564543) and the dispenser assembly (WP8558129) would need to both be replaced however the control board is no longer available. Parts 8564543 and 8534963 are subbing to each other, they are compatible.There is no other control board listed that will take the place of the current unavailable control board as listed by the manufacturer.

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Josh for Model Number KUDS01DJBL1

I have a kitchenaid dishwasher - KUDS01DJBL1. About 2 months ago the thermal fuse blew and I replaced it and all was good. Now, the dishwasher works as expected, except that when it gets to end of cycle it keeps whirring - I think it's the drain pump that is making the noise. I cleaned out the bottom area - removed a bunch of crud, but sill keeps running. I replaced the control unit with another that I had, although not sure if that one works properly - the replacement ran the cycle longer, but still kept whirring at the end. Thoughts on diagnosis? I thought perhaps a turbidity sensor, but i don't think this model has one. I'm quite comfortable checking things with a meter.

1 Answer

Josh, the whirring could potentially the vent WP8545533 motor keeping the vent door closed for drying purposes. During a normal cycle it can remain closed for up to 4 hours. Inspecting if the noise is coming from the vent can identify if this would be the source. While the motor can create noises, it should not be excessively loud.

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1 Answer

Kim, If all the lights are working but the start button is not then the first thing to check would be to make sure that the door switches are good. If this checks ok then check the ribbon harness connector to make sure that it does not have corrosion or damage to it. If this checks ok then the control board would likely be the issue and is part number [Ap60133336].

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1 Answer

John, This issue sounds likely that the start button may be faulty in which a control panel would be needed. You will want to access the tech sheet in which it will have a keychart to check the start button. If the start button checks ok then this will be a faulty control board.

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