Craig March 26, 2012 for Model Number GU2500XTPB3 My dishwasher runs fine sometimes and other times it will run until the dishwasher readout says 63 minutes. It will stick at that time and continue to run eternally (at least 30 minutes or so before I have hit cancel and drain). I would guess this is a control board problem but I hate to replace it without a little more assurrance that this will fix my problem. Any insight would be greatly appreciated.
1 Answer Hello Craig, It sounds like a water heating problem to me. Most of the time it will be the heating element WP717273. If this turns out to be the issue you will need to order two washers WP717273 for it to keep from creating a water leak. I tried to send you a service manual containing specific instructions on the troubleshooting of the unit and part replacement, but it seems as though the e-mail address you provided isn't valid. Let us know if you have another e-mail address where we can send it. Read More...
Stephen March 22, 2012 for Model Number GU3200XTPQ3 My whirlpool dishwasher (GU3200XTPQ3) stops working except draining. All lights do not light up, except Cancel/Drain. Pressing Cancel activates draining, the timer shows a vertical bar. This problem seems to be the same one mentioned by Tery. My question is whether I should replace the control board (AP37775585) or Console Assembly (AP3774270). Do you ship parts to Canada?
1 Answer Hello Stephen. Based on the information you provided, it sounds like the control panel WP3385742 is bad and will need to be replaced. Hope this helps. Read More...
Teddy March 03, 2012 for Model Number GU3200XTPQ3 I'm back with the same problem: after replacing the control board, my dishwasher (GU3200XTPQ3) still doesn't work: all buttons (except "rinse") do now light up/work. When I press "Start" nothing happens... If I press "cancel", the display shows upper half on the second digit on and the pump start draining, even though there is no water inside.... If I will power off/on the dishwasher (and usually I have to wait about 30 min in between) it will work; I can load it and everything will work fine up until the wash finishes and I will open the door to unload it. Then, it will not work any more… I will do the trick with the power and, randomly, will work again… Any thoughts? Thank you kindly. PS: I've checked the control panel with an ohmmeter and all buttons work fine - including the display... Now, if I power the dishwasher off for some time and then I will power on again, it will work a full cycle; if I open the door and washed dishes out and load it again for a new cycle, it may or not work (randomly). I've checked the wires going on the door to beneath it and they seems not to be the problem ... This situation kills me... Is there any capacitor beneath the dishwasher ? Or anything else which can be trigger to work or not on moves/touch/jiggle ? I've checked all the connections - ass much as I could w/o taking the dishwasher fully out ) but nothing seems to make a difference... Is there any sensor which can do this ? Please help... Thank you.
1 Answer Hello Teddy. Sometimes the panels can test good, but the connections are actually bad. If the board is new, and the problem is still there, then the control panel WP3385742 will need to be replaced on the unit. Hope this helps. Read More...
Teddy March 01, 2012 for Model Number GU3200XTPQ3 I'm back with the same problem: after replacing the control board, my dishwasher still doesn't work: all buttons (except "rinse") do now light up/work. When I press "Start" nothing happens... If I press "cancel", the display shows upper half on the second digit on and the pump start draining, even though there is no water inside.... If I will power off/on the dishwasher (and usually I have to wait about 30 min in between) it will work; I can load it and everything will work fine up until the wash finishes and I will open the door to unload it. Then, it will not work anymore… I will do the trick with the power and, randomly, will work again… Any thoughts? Thank you kindly.
1 Answer Hello Teddy. Based on the information you provided, it sounds like the control panel WP3385742 is bad and will need to be replaced. Hope this helps. Read More...
Cpd February 25, 2012 for Model Number GU2500XTPS6 I had a service repairman at home to look at another appliance. My dishwasher was working fine and he looked at it anyway. I think he did something to cause my DW to fail. It is a Quite Partner III. The soak/scour light now blinks and trying the reset process does not work. Could he sabbatoged my DW with something like a magnet or something else as an unscrupulous serviceman?
1 Answer CPD, It's not likely the servicer sabotaged your dishwasher, It's just a coincidence, I would think. You most likely have an issue with the keypad assembly "PROBLEM: WON’T RUN AND LED ABOVE KEY(S) IS FLASHING RAPIDLY > Stuck key(s) or shorted circuit(s) in keypad.> Shorted circuits or connections on the control that read the keys." I would think it's just a coincidence, since the keypad is suseptible to failure due to usage, You should start by orderring the console / keypad assembly WP3385744 Thanks Read More...
Lalit R February 03, 2012 for Model Number Whirlpool Quiet Partner 1 I have whirlpool quiet partner 1 dishwasher. For some reason the start button does not work. I reset the machine using the "Heated Dry-Normal" sequence and everything lights up and the machine runs correctly in reset mode. However, after the reset the machine won't start once I hit the start button. I hate to replace the machine...does anyone have a suggestion?
1 Answer Lalit, The most likely issue is an issue with the keypad assembly. One (or more) of the key pads is "shorted" and causing the control board to "lock up". You'll need to order and install the control panel/keypad assembly. The fact that the dishwasher will operate one cycle after the reset procedure, is a good indication that evrything else is OK. Good Luck and Thanks Read More...
Teddy January 31, 2012 for Model Number GU3200XTPQ3 Hi there, My dishwasher stopped working; any other button, except rinse, does not light up if pressed. I've tested ALL buttons (the keypad) with a multimeter and they are fine. Pressing Start does nothing; pressing Cancel activates the pump and the display shows one verical bar (upper one - half bar- lower is off). Took off the electronic control board and check it visually - nothing bad with it (no burn or other things...). The big and small chip(s) get 5V and the module has power.... What should I do? Should I replace the control board? Thank you kindly, Teddy
1 Answer Hello Teddy. Yes, if the buttons test good with a meter, and the board is non-responsive, you will need to replace the control board WP8564547. Hope this helps. Read More...
Teddy January 23, 2012 for Model Number Quiet Partner III - control board AP3775585 Hi there, My dishwasher stopped working; any other button, except rinse, does not light up if pressed. Pressing Start does nothing; pressing Cancel activates the pump and the display shows one verical bar. Should I replace the control board? Thank you kindly, Teddy PS: do not know the model number but the plastic face (with the buttons) is GU3200XTPQ3. Hope this helps to identify it.
1 Answer Teddy, A model number would be a big help, but in general you most likely have a defect in the key pad control panel assembly, or that's where you would want to start "PROBLEM: UNUSUAL LED OR DISPLAY READOUTS > Open ID diodes and/or LED circuit(s) in keypad. Open circuits or connections on the control that read IDs or drive LEDs. PROBLEM: ONE OR MORE KEYS WON’T RESPOND > Open key or LED circuit(s) on the keypad. Open circuits or connections on the control that read the keys or drive LEDs." Thanks and Good Luck Read More...
Joe December 27, 2011 for Model Number DU1055xtvq1 Normal light is flashing green. Have pushed the heated dry button for 5 seconds and this reset it. It will then start flashing green on the normal cycle and stop again. Is the control board bad?
1 Answer Hello Joe. Make sure the ribbon cable from the control panel is clean and dry. If so, based on the code you provided, it sounds like the control panel WP3385735 is bad and will need to be replaced. Hope this helps. Read More...
Jeff G. December 23, 2011 for Model Number DU1100XTPS3 My dish washer turns on but dont seem to cycle thru. Stays on wash cycle do you know what could be the problem? Thanks!!!!
1 Answer Hi Jeff. The control board determines the length of the cycles needed fo the unit. the control board is part # WP8564547. Are you also using Dishwasher magic part # TJ104 or Glisten part # W10549845 monthly in order to keep the bottom optical warter sensor clean so it will allow thw advance or stalling of the unit to optimise cleanability ? Thank You. Read More...