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Customer Questions and Answers for Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18042612
Manufacturer Part Number: WP9782455

Electronic control assembly with displays. Installation instructions included.

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Questions & Answers

For Whirlpool Control Board (Part Number: OEM18042612)

Doug for Model Number Kitchen aid KGRT607HBS9

Just ordered and installed control assembly 9782455. Proceeded with End of Service Test a number of times to step 13. No display per instructions past this point. After pressing Start, receiving error F1-E3. Research tells me that this error code is: "Wiring Harness Cavity Size Does Not Match Stored Value - Check the jumpers in the harness to make sure they agree with the actual oven size" What does this mean? New contol panel connections look identical. Have disconnected and reconnected all numerous times in the same manner as removed from the replaced control panel. Key pad works fine - have been using the range without display lights for months. Please provide specifics. Thank you.

1 Answer

Hello Doug. Check and make sure the pin in the connectors are making contact with the pins on the control board. Also, if the connections are good, you need to try to run the end of service test sequence. Hope this helps. End of service test sequence: For Convection Units: 1. Press CONVECTION BROIL. 2. Press CLEAN. 3. Press BAKED GOODS. 4. Press STOP TIME. 5. Press 1. 6. Press 9. 7. Press 0. 8. Press TIMER SET-START. 9. Wait 3 seconds. The clock display will show “6AS” and one of the following: - “hb-FS”, for Hidden Bake Free Standing units (with top light), - “Eb-FS”, for Exposed Bake Free Standing units (with top light), - “hb-SI”, for Hidden Bake Slide In units, and - “Eb-SI”, for Exposed Bake Slide In units. 10. Next, in order to confirm proper function for each feature, keep pressing START until control scrolled through all features.

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1 Answer

Hello Al. These can be hard to do sometimes. Make sure all the connections are good, and the steps are followed correctly. If so, the control board WP9782455 should program properly. Hope this helps.

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1 Answer

Hello Tony! The F2 E1 failure code indicates a keypad cable is unplugged: 1. Check keypad connector for firm connection (keypad connects to control board). 2. Press CANCEL. If error code returns after 60 seconds, replace keypad (also called touch pad or membrane switch). Some models incorporate keypad in to control board as one unit. In this case, replace control board (also called ERC or clock). Your keypad is part number 9782418CB. Thanks!

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1 Answer

Hi Subvet. The control panel is part # WP9782455. The led's on the panel will dim with age. They have revised the controls with better circuitry to help so this wont be as much of an issue, if at all. Thank you.

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1 Answer

Hello Jeff! You will need to remove the control panel end caps on the sides of the panels. Remove any screws holding the panel down. Once the panel is removed disconnect the ribbon cable that connects the panel to the board. Remove any wiring from the board. Insall the new board and wiring and replace all parts. Hope this helps!

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