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Customer Questions and Answers for Dryer Drum Support Roller by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12025611
Manufacturer Part Number: 12001541

Replacement drum support roller for dryers. Installs on the drum assembly to allow smooth rotation. Replace when cracked, worn, or making noise.

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Questions & Answers

For Whirlpool Dryer Drum Support Roller (Part Number: OEM12025611)

1 Answer

Terry, It would not hurt anything to put some graphite on the shaft of the drum roller.

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1 Answer

Hello Debbie, The two drum rollers 12001541 and idler pulley WP6-3037050 should spin freely. It is possible that the blower wheel could be contacting the inside of the blower shroud or the glides 306508 can cause this sound.

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1 Answer

Kay, You will want to check the door switch on the unit to make sure that the door switch is good. If the door switch is good then tape the door switch off and push the start switch and try to turn the drum. If the unit starts tumbling then this will be an issue with the motor on the unit.

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1 Answer

Hello Bill. You will need to check the rollers and the idler pulley and see if they are bad. Also, check the blower wheel on the unit.

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1 Answer

Silvia, At 15 years old, and a squealing noise, we would recommend you replace the following parts: 12001541 drum support rollers (2 req.), WP6-3037050 Idler Pulley, WPY312959 Drum Belt. also needed TJ93240 Turbine oil to lubricate the new rollers and idler bearings, and WP99003172 Poly Lube, a small dab of lubricant on the front polymer drum glides. Make sure you remove all the original grease, oil and debris from the roller and idler pulley shafts, and dust off the front glides. Thanks,

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1 Answer

Don, For this issue it would most likely not be the belt causing this noise. The most likely cause would be the tumbler bearing 306508 or the roller 12001541. It would not hurt to replace both rollers and both bearings to correct the noise.

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