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Customer Questions and Answers for Dryer Drum Support Roller by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12025611
Manufacturer Part Number: 12001541

Replacement drum support roller for dryers. Installs on the drum assembly to allow smooth rotation. Replace when cracked, worn, or making noise.

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Questions & Answers

For Whirlpool Dryer Drum Support Roller (Part Number: OEM12025611)

1 Answer

Hello Dave. 12001541 is listed as the roller for your model. Make sure the felt seals and idler pulley are good on the unit as well.

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1 Answer

James, There is not a bearing washer as opposed to the sleeve washer. For the cause of the roller coming apart, check for damage to the drum in which the drum may have a ridged area that is cutting into the roller. Maytag did make a change and go to the 2 fiber washers.

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1 Answer

James, The rollers could very well be the issue with the unit making noise while it is turning. You would also want to check the idler pulley to make sure that it is ok. The belt should be ok if it does not look worn. The roller part number is 349241T.

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Dean for Model Number LDG9306AAM

We have a rumbling sound as the dryer drum turns. I am guessing the dryer drum rollers unless something else would cause a low pitched rumbling. If I replace the rollers, do I need to replace the roller axles or just lubricate them with lithium grease ever so lightly? Would it be adviseable to replace the teflon bearing strips support the front of the drum? There doesn't seem to be any scraping or noise coming from the front edge of the drum. Thank you

1 Answer

Hello Dean, You will need to replace any parts that show excessive wear when the unit is opened for inspection. The front slides are very important since the weight of the wet clothes and the drum are supported by the slides. As a note you should never lubricate in the dryer with a wet lubricant. If lubricated, this should be done with corn starch or baby powder to prevent lint from sticking to the wear points which causes more rapid wear. It is a good idea to clean the roller shafts with a dry paper towel to remove any residue from fabric softener sheets.

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1 Answer

Eric, It would be recommended to use a very light coat of lithium grease on the roller shafts.

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2 Answers

Dave, The "Buzzing" noise and slow rotation is most likely due to a worn out motor winding W10410999. You would also want to consider a new drive belt WPY312959 and some cleaning and lubrication the rollers, shafts and glides. Thanks

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2 Answers

Dave, If the drum stops turning when you let go of the button then motor would be the issue. You will want to check the rollers to make sure that they are not seizing and causing a strain on the motor and also check the blower wheel to make sure that there is nothing clogged in it or that is not damaged.

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Ron for Model Number Maytag Dryer LDE412 series07

Your video shows a very simple access method which would be great as I am anticipating some internal part replacements from a noise I have begun to hear from the rear of my dryer. However, the SN for my ancient dryer is 226869XG, apparently built in 1989. This dryer does not have a front panel like the one shown in your repair videos. Is it possible to remove the front of this ancient model for easy access to the innards that i need to change?

1 Answer

Hello Ron, To remove the front of this design, remove the two screws 204439 from the front panel located about 4 to 6 inches from the floor, threaded in at an upward angle. The bottom of the front panel will then pivot upward and the top will un-clip from the top. This will enable you to remove the door switch wires and set the main front aside and remove the screws retaining the front bulkhead. The belt and drum can then be removed for access to the internal components. Re-assemble in the reverse order.

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1 Answer

Hello Steve. Check the shaft on the blower wheel 33001790. It is common for these to round out and rumble very bad. If it is good, you just have to check all parts for wear or damage. There is no way to pin point it unless every part is checked. Thank you.

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