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Customer Questions and Answers for Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18021393
Manufacturer Part Number: WP2304016

This replacement part is a control board for an ice maker. Control boards serve as the main computer that controls the functions of the ice machine.Before installing this part, unplug the ice maker and pull it away from the wall. Then unthread screws of the access cover to the control panel. Use a putty knife to pry the cover off and proceed to remove the screws securing the top panel. Use a nut driver to remove the rear panel. Lift the top panel up and have someone hold it upright. Remove the screws that hold the control housing on the top panel. Once control housing has been released, remove the screws securing the grounding wire to set the panel aside. Then with a Phillips head screwdriver, unthread the screws that hold the control board. Depress the tab to release the board. Note the orientation of the wire connectors and disconnect them from the board. Re-secure the wire connectors to their correct terminals and pop the new control board back in place. Reinstall the panels that were removed. This genuine replacement part is a control board compatible with Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Sears/Kenmore brand ice machines.

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Questions & Answers

For Whirlpool Control Board (Part Number: OEM18021393)

Lolo for Model Number Kuis185jbl0

Had to turn it off. Was cycling.. Getting very hot. Not cooling down at proper cycle. Making ice. Then grid with slab heated up and dripped water melting the already created ice below. I have replaced the pump 4 years ago and re-wired one direction of the wire cutter. (Any chance the cutter wires are crossing something causing this issue?) Would love to keep the machine functional. But a little afraid. Last time got really hot and blistered paint on adjacent kick board.. Would consider a new panel but concerned it might not be the issue. And although I am handy can't find any details on how to do this panel circuit board. Your advice please. Thanks

1 Answer

Lolo, If the unit is getting really hot from under the unit then you will want to check to make sure that the coils are clean and the condenser fan motor which is located behind the condenser is running. If it is not then check to make sure that it is getting power. It would have to be done when the compressor is running. If there is power to it then replace the fan if not running. Also check the cutter grid to make sure that the grid is not broken causing the ice to not cut through.

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Michael for Model Number GI1500PHB6

Whirlpool free standing ice maker quit making ice. I tested with switch ON and (1) freezing plate not cooling, and (2) water NOT running over freezing plate - water was running thru down tube just below freezing plate into reservoir periodically so appears water is readily available just not being sent over evap. plate. Summary: Evap/freezing plate NOT cooling and water NOT running over freezing plate. Does this indicate control board issue or is there something else I need to test? Thank you.

Mws for Model Number GI1500PHB6 --- Whirlpool Ice Maker

Ice Maker (free standing) quit making ice. Testing included: When ON: evaporator plate does NOT get cold and water is NOT circulating over the plate (to make slab of ice). Water does periodically drain in the down tube from just below the evaporator plate down into the reservoir. My summary is that NO evap. plate cooling and NO water runs over the evap. plate - ?compressor and water circ pump not running?? Is this problem with control board? Or is there something else to check? Thank you for your help.

1 Answer

MWS, With both the recirculation pump and the compressor not running then the issue would most likely be caused by a faulty control board.

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Mike for Model Number KUIS155HBL3

My stand alone ice maker is working great, except that it will not stop producing ice. It just keeps running until you switch it to "off". I pulled the bin thermostat and the ice control thermistor, and tested each with a meter. Both seemed to be working fine with resistance ratings varying based on temperature, and in the range of resistance values found on other posts. Should I try replacing these two (less expensive) parts anyway? Is there any other wiring (such as between the thermistor plus and the board) that I should check? If not, should I assume I have a bad control board? Thanks.

1 Answer

Hello Mike. Usually in most cases, it is the bin thermistor. However, if it is testing good, you may need to replace the board in the unit.

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1 Answer

Hello Steven. It sounds like the control board is bad and will need to be replaced on the unit.

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1 Answer

Daryl, You will want to check the evaporator thermistor to make sure that the thermistor is checking ok. The resistance should be 10K ohms at 77 degree room temp. It sounds like it is faulty causing the short cycle.

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1 Answer

Mike, Since the water is just continuously running and not doing anything else the issue would be in the control board. If the water is running but then there is a hesitation and then starts running again, if there is a auxillary drain pump then this pump would be the cause for the issue.

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1 Answer

Roderick, If you are not getting power off the control board for the fan motor then yes the board would be faulty and need to be replaced.

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1 Answer

Hello Todd, This is usually caused by a bad hot gas valve 2208467. This part is no longer available so lets just hope the solenoid WP759112 is the only problem. This part of the sealed system causes the gas to flow in the sealed system in the opposite direction, making the cold coils hot, releasing the ice for harvest.

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1 Answer

Rob, You will first want to check to make sure that the switch is not the problem. Test the switch from yellow to black/white for 120 vac. If there is power there then test the board from Yellow to white for 120 vac. If there is power there then the control board would be faulty and need to be replaced. The transformer will control the lights and the cutter grid.

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