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Customer Questions and Answers for Ice Maker Cutter Grid Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18021678
Manufacturer Part Number: WP2313637

Ice maker not cutting cubes or ice sitting on cutter melting? Replace the cutter grid assembly. Easy 5-10 minute DIY repair—just two screws and two wires.

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Questions & Answers

For Whirlpool Ice Maker Cutter Grid Assembly (Part Number: OEM18021678)

1 Answer

Luther, There is a thermistor that is located on the bottom of the evaporator that senses the thickness of ice and should allow the ice to drop down to the cutter grid. You will want to check this sensor to make sure that it is not bad. You should also run a clean cycle to make sure that there is not mineral build up on the evaporator.

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1 Answer

Hello Allen. Yes, based on the information you provided, it sounds like the grid cutter WP2313637 is bad and will need to be replaced.

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Hello Charlie. If the unit fills, freezes, and drops the ice in the first cycle, but does not refill or cut the ice, you may have 2 issues. The first is the float located in the pump WP2217220 and then the heater cutter 4387020. Test for power to the water valve from the control board on refill if the float is working in the pump. If there is no power, replace the control board WP2304016. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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