Customer Questions and Answers for Icemaker Motor Module by Whirlpool

Hello Randy, If you look under the part picture on our site, you will find a video on the icemaker WPW10251076 in the door. It will be the last illustration on the right under the picture of the icemaker assembly.

Michael, This would be an issue with the control board part number WPW10285199.

Bob, unfortunately, the model number provided is not being recognized within our available data base. If the model number could be verified and provided in a new question, this will allow the most accurate information to be presented regarding the ice maker wire harness. A burned wire certainly can cause the type of failure being experienced.

Paul, This unit will cycle regardless if there is ice or not. If there is no ice in the icemaker then check to make sure that the icemaker part of the valve is working and make sure that the fill tube is not clogged.

Paul, the auger solenoid and armature WP2152713 would need to be inspected by moving the plastic square up and down. If it does not move freely, it would need to be replaced. If it does move freely, the next step would be identifying if there is a blockage in the bin where the ice would be pushed out as this could cause the diverter door from not being able to move properly. If these check good, the failure would likely be in the dispenser control WPW10397957.

Abdul, If the icemaker is making ice then this will not be a module issue. You will want to check to see if there is voltage to the dispenser motor and if there is power but it is not coming on then the issue will be a faulty motor.

John, the water on the floor and freezer would likely be from the defrost drain being clogged. In regards to the ice maker, it would be recommended that the black wire of the ice maker harness W10838084 is tested for 120VAC using the white wire as the neutral/ground test point at the freezer harness connection. If there is voltage, the next step would be to test the black wire for 120VAC where it plugs into the ice maker in the same manner. If there is not voltage at the ice maker, the failure is in the harness. If there was no voltage at the first test, but all of the lights turn on, there would likely be a wire issue in the voltage line going to the ice maker harness.

Ted, There is no special module that would allow for a lower ice maker fill. There are 2 water valves on this unit and the valve that you did not replace could be faulty causing this issue to occur. There is one at the back of the unit and there is one in the ceiling of the refrigerator section.

Debbie, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you.

Hello Mike, using a multimeter you would need to check for 120v going to the ice maker with the left door light switch held in, the 120v is supplied from the rear main control board thru the inline safety fuse to the toggle switch into the ice maker module at terminals N and L.