Josh April 08, 2021 My Whirlpool side by side ice maker stopped working. I ran a test 56 and got E0. I ran 57 and go 10. Everything seems to work fine but water is not filling the tray. I pulled out the filter and put it back in. any ideas? Thanks
1 Answer Josh, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Ron March 30, 2021 for Model Number Whirlpool WRF990SLAM02 Hello. My icemaker stopped making ice. Ran test 56 and receive error code 01 back.
1 Answer Ron, it would be recommended that the icebox fan W10846539 is tested using the diagnostic test 36 to see if it will run. If not, it will need to be tested for incoming voltage and it should have 14VDC when turned on through the diagnostics. If the voltage is present but the fan does not run, it would need to be replaced. Read More...
Fred January 31, 2021 for Model Number WRF767SDHZ00 Water runs out of upper ice maker outlet after reset & sometimes does make ice properly. Test 56 shows E0, Test 59 10 E2, 30 E1. Ice maker faulty?
1 Answer Fred, based on the errors occurring during the diagnostic test, it is very likely that the ice maker W11658802 has failed as the errors indicate that the ice maker motor loses position and the sensor does not show the section reaching proper temperatures. As the ice maker will occasionally make ice, it would be less likely that it is a temperature failure if the ice box fan does operate properly during diagnostic testing. Read More...
Brian December 14, 2020 for Model Number WRX986SIHZ00 My ice maker has decided to stop making ice. Test 56 reports no errors (E0). Test 57 can successfully complete a harvest. Test 59 reports no errors, either. Test 45 will successfully fill the tray with water. Test 15 shows the bin isn't full. Test 36 shows the fan is in working order. The unit dispenses water properly. It makes ice fine if I manually control the process, but it will neither harvest ice automatically nor refill if I don't run test 45. In addition to running the service tests, I've tried unplugging the fridge for ~60 seconds. What else can I test here?
1 Answer Brian, it would be recommended that a thermometer is used to identify if the freezer section is reaching the set temperature. An ice maker will not properly harvest unless the temperature going to the ice maker is less than 10°F. If the temperature is good, then it would be likely that the sensor in the ice maker W11658802 is not reading properly and the ice maker would need to be replaced. Read More...
Kenny December 11, 2020 for Model Number KFIS29BBMS02 Ice maker not making ice. ran diagnostics 56 received error code e2. replaced ice maker. checked the fill 45 worked.no errors code at 56 no ice after 24 hours.
1 Answer Hello Kenny, The E2 code indicates the icemaker motor has lost its' position. You will need to replace the icemaker W11577195 to correct this issue. Read More...
Tbrown December 07, 2020 for Model Number W10749397A Whirlpool French Door fridge with ice maker in ceiling. Ice maker will make ice for several days then stop. Error code is showing ice maker cannot find home position. It will start back making ice in a few days or few weeks then suddenly stop again. Is this a faulty ice maker or cerci it board or something else?
1 Answer Tbrown, Thanks for the question! This would typically be corrected by replacing the ice maker. Read More...
Joel November 28, 2020 for Model Number KFIS29PBMS02 I have water dispensing, but no ice being made. I did a test 56 and it returned E0 I did a test 59 and it returned 0-10 and 2-30 What other tests can I do to continue troubleshooting? Thanks in advance for your assistance!
1 Answer Joel, it would be recommended that the ice maker W11577195 is inspected to identify if there is water in the tray. If there is, then the air temperature is not low enough for the ice maker to make ice. The fan motor W10846539 in the ice maker section needs to operate to be able to circulate the cold air to get the ice maker section lower than 10°F. Another item that would need to be checked is the fill tube to identify if the fill tube is frozen if water does not reach the ice maker. A frozen fill tube would indicate a failure in the heater WPW10554299 and the water valve WPW10341329. Read More...
Dennis November 23, 2020 for Model Number kfis29pbms03 Ice Maker is not making ice. Going to diagnostic test 56 I get an E0 code. Did test 59 in both directions and received a code 01. Not sure where to go from here.
1 Answer Hello Dennis, if test 56 showed E0, the ice maker passed its testing, Note: if the ref is unplugged even for a short time, any test 56 fault codes will be erased. Next you may want to check the temperature by the ice maker it has to be below 10 deg for the ice maker to start up.Also you can test the water fill with test 45. Read More...
Ken September 25, 2020 for Model Number WRF757SDEH01 getting e2 error code run test 59 getting 01 on both forward and reverse. tray is filling with water but ice no dumping. problem? also temp. in refrigerator is set on 37 like recommended but seems hotter to me.
1 Answer Hello Ken, according to the tests the ice maker is faulty, it is part W11658802, when doing the repair leave the ref unplugged for at least a minute to clear the code. Read More...
Chris September 12, 2020 for Model Number WRF736SDAM13 Hello, I recently replaced my ice maker after checking diagnostics and discovering motor was not working whatsoever. After replacing the ice maker, I’m still getting the E2 error code and the ice maker/motor fails to reach home position in either direction. Did I do something wrong on the install or could the new ice maker be defective also? Thanks in advance
1 Answer Hello Chris, unplug the ref from power for about 10 minutes to clear the current code, check the ice maker after 24 hours, if still no ice, rerun the test if the code came back likely the main control board is faulty. Read More...