Leslie January 23, 2012 for Model Number JDB1100AWS The start button will no longer work on the dishwasher. The delay button is the only button that responds on the panel. The normal wash along with a few others are always lit, but others like Heavy Wash, Santize cannot be selected. Dishwasher will not start because start button is unresponsive. How can we tell if it's the control board or control panel that's a problem?
1 Answer Hello Leslie. If the button are not working and some of them are, then the problem is the control panel 6-919765 and not the control board. If none of the lights or buttons work, and there is power to the control board, but nothing to the panel, then that would be the control board. Based on the information you provided, it sounds like the control panel 6-919765 is bad and will need to be replaced. Hope this helps. Read More...
Paul N. November 30, 2011 for Model Number Jenn Air Dishwasher jdb1100awb The only button that works on the control panel is the sanitize wash. Pressing start runs through a sanitize wash cycle. None of the other buttons will work. Also I cannot run any of the diagnostics because these other buttons will not work. I am assuming based on other questions and answers here that the problem is probably the control panel. My real question is what would indicate that the control board is at fault? In addition, why so many failures with the control panel? Does the moisture somehow get in and corrode the switches? Thanks a lot.... good site and I like doing business with you guys.
1 Answer Hello Paul. Yes, based on the information, it is the control panel 6-919765. If it were the board, the unit would not run or light up at all. You need to replace the control panel. Usually moisture and cleaning materials used to clean the outside of the dishwasher cause the problems. Hope this helps. Read More...
Mike November 14, 2011 for Model Number Jenn Air JDB1100AWS My unit wont run. Start button will not light up and buttons will not function when drpressed. The only button that seems to work is the delay cycle button when I press it. When i press it "heavy wash" extra rinse" and "heated dry" buttons light up on the display panel but again when I try to drpress the buttons nothing happens with the exception of only the delay cycly button. How do i know if the electronic control board is bad or the control panel itself? I have read other posts on this forum and it mentions doing a "field test" Can someone please walk me through this. I removed the toekick and there is no instruction sheet nor wiring diagram to work from. From a visual inspection with a flashlight looking under the unit - i cannot locate any buttons or anything to preform this "test." Please advise - thanks! Mike
1 Answer Hello Mike. Based on the information you provided, it sounds like the control panel 6-919765 is bad and will need to be replaced. Hope this helps. Read More...
Daniel K September 29, 2011 for Model Number JDB1100AWS My dishwasher is turning on and of randomly. I cannot get any of the buttons on the panel to work. The lighted buttons stay lit.
1 Answer Daniel, You will need to check the wiring and door switches,and replace the control panel 6-919765 to solve your issue. You'll need to dismantle the door assembly and control panel(s): 1. Disconnect power to the machine. 2. Open the Dishwasher door. 3. Remove the 11 Torx™ screws along the sides and top of the Inner Door Panel. 4. Separate the Inner Door Panel from the Outer Door. 5. Disconnect wires from the Dispenser Wax Motors before pulling the Inner Door Panel away from the Dishwasher.PC Board Removal 1. Disconnect power to the machine. 2. Remove the Inner Door Panel. 3. To access PC Board, remove 1/4" screw on PC Board Housing Cover. 4. To remove PC Board, loosen (2) 1/4" screws securing PC Board Base to Control Panel. 5. Remove pin and ribbon connectors from PC Board. 6. Depress tabs on PC Board Housing to remove PC Board. 1. Disconnect power to the machine. 2. Remove the Inner Door Panel. 3. Remove PC Board Housing Cover. 4. Disconnect Membrane Switch from PC Board. 5. Remove PC Board Base. 6. Lift out Latch Assembly. 7. Remove 4 screws securing Control Panel to Outer Door. NOTE: Facia is susceptible to damage during reinstallation. You will also need to remove the outer door panel it will need to slide up and off the outer door panel, once you remove the interior screws from the inner door / hinge panel. Thanks and Good Luck Read More...
Joseph August 09, 2011 for Model Number JDB1090AWS The only "wash" cycles that light on the panel are "short wash" and "sensor wash" and they work...all of the other lights are also functional except for the other wash cycles....Is it the control board?
1 Answer Hi Joseph. Remove the lower toe kick panel and use the tech. service sheet to put it in a field service test. This will help pinpoint the "area" where the fault occurs. The keypad panel is what needs replaced part # is 6-919765. But run the test 1st to see if any more fault codes appear. Thank you. Read More...
Malcolm August 04, 2011 for Model Number JDB1100AWS I changed the control panel and the DW lights on the panel will not go on however when I push start and close the door the DW will run through its cycle. Is the panel defective?
1 Answer Hi Vivian. This sounds like the door latch / switches are intermittent. This is part # WPW10130695. Thank you. Read More...
Brendan April 25, 2011 for Model Number JDB100AWS I ordered the control board from you a week ago. It did not resolve. Some lights come on on the touch panel but not start. Guess that must be the culprit. Can we return the control board? I will order the panel control tomorrow and hopefully that will do it. Thank you.
1 Answer Hello Brendan. Yes, it sounds like the panel control is the problem. Here is a link for our return policy. Hope this helps. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...