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Customer Questions and Answers for Pump-Recirculating by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM21556536
Manufacturer Part Number: W11566405

The Pump-Recirculating is an OEM part for Whirlpool ice machines. This component is responsible for circulating water over the evaporator plate to form ice, ensuring efficient ice production and consistent quality.

Over time, factors such as mineral buildup, clogging, or mechanical failure can impair the pump’s performance, leading to reduced ice production or complete failure of the ice-making process.

Symptoms of a bad ice machine pump-recirculating include:

  • Reduced or no ice production
  • Unusual noises coming from the ice machine
  • Water leaking or pooling inside the ice machine
  • Ice cubes that are smaller or misshapen

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Pump-Recirculating (Part Number: OEM21556536)

1 Answer

Klane, This issue sounds like it would be a water valve if it is knocking when the unit is filling with water.

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1 Answer

Hello Jon. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello Chad, I have some detailed instructions that I cannot post in this format with the charts and illustrations. If you could please re-post with a valid e-mail address, I can send this to you. This will provide all of the information needed including component access and wiring diagram. Thank you for your understanding.

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Deann

I have a whirlpool under the counter ice maker that I just bought a recirculating pump #2313628. I found the wiring harness is backwards. In other words, when you turn the plastic plug in (the harness) the direction is has to go to plug into the machine, the black wire ends up being on the bottom. On the pump that was removed, the black wire is on the top. Is it safe to just cut the wire and put them in a new plug in harness or is the whole pump wired wrong or do you have another idea?

1 Answer

Hello Deann, Since the motor is not a polarized component, it will not matter if the wires are crossed or not. Just plug it in and run it. It will not be a problem.

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1 Answer

Hello Jim. Test and see if there is power to the water pump. If so, you will need to order and replace the water pump on the unit.

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Jeff for Model Number 106.89582701

Greetings, I am trying to diagnose an issue with our Kenmore Undercounter Ice Maker. The machine is constantly running, but only a few small pieces of ice are ever made (and I think that is in accelerated mode) and those pieces melt in the bottom of the machine. I have done some research and based on that, what appears to be abnormal is that the water is continually running into the reservoir (I assume this is keeping the water too warm to freeze and keeping the temperature too warm to keep the pieces frozen) and a little is continually going down the drain. I am assuming that the reservoir is supposed to fill and then the valve is supposed to close allowing the water in the reservoir to get cold enough to freeze on the cold plate and to cool the interior of the machine. Based on that, I am wondering what part needs replacing. The water seems to be coming out of pump 2313628, but since it is pumping, that may not be what is the problem. When I plug the outlet with my finger, there is a fair amount of pressure, so the pump is working. Any guidance would be helpful.

1 Answer

Jeff, If the water is continually coming into the reservoir from the supply then it sounds like either the water valve is faulty or the control board is faulty. The water should never be running when the circulation pump is sending the water over the cooling plate. You will want to check the water valve for 120 degrees to make sure that there is not a constant 120 vac. If there is then the control board is faulty and would need to be replaced. If not then the water valve would need to be replaced.

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