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Customer Questions and Answers for Ice Maker Recirculating Pump by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM21556536
Manufacturer Part Number: W11566405

Ice maker not producing ice or making squealing noise? The recirculating pump circulates water over the evaporator plate to form ice. Moderate DIY repair.

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Questions & Answers

For Whirlpool Ice Maker Recirculating Pump (Part Number: OEM21556536)

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Jeff for Model Number 106.89582701

Greetings, I am trying to diagnose an issue with our Kenmore Undercounter Ice Maker. The machine is constantly running, but only a few small pieces of ice are ever made (and I think that is in accelerated mode) and those pieces melt in the bottom of the machine. I have done some research and based on that, what appears to be abnormal is that the water is continually running into the reservoir (I assume this is keeping the water too warm to freeze and keeping the temperature too warm to keep the pieces frozen) and a little is continually going down the drain. I am assuming that the reservoir is supposed to fill and then the valve is supposed to close allowing the water in the reservoir to get cold enough to freeze on the cold plate and to cool the interior of the machine. Based on that, I am wondering what part needs replacing. The water seems to be coming out of pump 2313628, but since it is pumping, that may not be what is the problem. When I plug the outlet with my finger, there is a fair amount of pressure, so the pump is working. Any guidance would be helpful.

Answer

Jeff, If the water is continually coming into the reservoir from the supply then it sounds like either the water valve is faulty or the control board is faulty. The water should never be running when the circulation pump is sending the water over the cooling plate. You will want to check the water valve for 120 degrees to make sure that there is not a constant 120 vac. If there is then the control board is faulty and would need to be replaced. If not then the water valve would need to be replaced.

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Answered by AppliancePartsPros.com   |   Tuesday, July 15, 2014

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