Dawn Strock August 27, 2012 for Model Number GWH9400PWO When I push the start button I hear a faint clicking sound coming from the back of the washer. The panel lights up, but the door won't lock and dL appears on the screen.What does this mean?
1 Answer Hello Dawn. Based on the information you provided, the lock assembly WP8182634 is bad and needs to be replaced in the unit. Read More...
Mo August 15, 2012 for Model Number glgr642as5 White round button that you push to start dryer is cracked and will not attach and move metal post to any position like START. Where can I get replacement white knob?
Greta January 28, 2012 for Model Number GHW9100LQ The control panel display works, but washer does not start when I push the hold to start button.
1 Answer Hi Gretta. Remove the power. Remove the top. Use the supplied tech. sheet and see if there are any fault codes ? Is the door locking? It is part # WP8182634. Teh washer will not start or run w/out this. Let me know if we can help. Thank You. Read More...
Stuart December 27, 2011 for Model Number Whirlpool Duet GHW9200L This part has rotated slightly and when pushed it has no give, feels just very solid. All the other buttons on the UI work.How do I know if I just need a new button or need a new Central Control Unit? The CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L-68 Technical Manual indicates that when you plug the unit in, you should hear the CCU click. I am unclear if they mean the CCU or the entire washer being plugged in. If it just needs a new button, is there anyway possible to remove the UI without removing the top of the machine, as my dryer is stacked on top and in close quarters. I would appreciate your help and thoughts...
1 Answer Stuart, You'll need to remove the control panel and separate the user interface and panel, Checl the inside of the control panel to see if the plastic retainer tabs, holding the start button in position are broken or deformed. and check the plastic push tab on the user interface to see if it has started to deform or break loose from the housing. As for the "click" from the CCU, You will need to have the top off the washer and be very close to the CCU When you plug the power cord into the outlet. As soon as the board relay senses the 120 VAC on the wiring, the relay closes and (clicks), but you have to listen for it, it's not all that loud a click. Good Luck and Thanks Read More...
Alex C. August 29, 2011 for Model Number Part Number: AP3128750 How do I change this button? Where do I start? Please advise. Thanks. Alex
1 Answer Hello Alex. Disconnect the power to the unit. Remove the screws on the back of the top panel and slide the top panel off the machine. You will need to remove the control panel off the machine. Once removed, you will remove the screws holding the control board onto the panel and remove the control board. Now you can access and replace the start button WP8181861. Reinstall in reverse order. Hope this helps. Read More...
Cynthia August 09, 2011 for Model Number GHW9100LW Our green button for starting the machine is stuck all the way out and we are unable to start the washing machine as when you push it in nothing is clicking. What do we need to do?
1 Answer Cythia, You'll need to remove the control panel, the control board and the user interface to access and determine the issue with the U/I and the button. here's some information : Removing the Washer Top Three screws secure the washer top at the back of the washer. Remove the three screws and lift the top from the washer. Removing the Console from the Cabinet Disconnect the Touch Pad/LED Assembly ribbon connector from the left side of the Central Control Unit and release it from the wiring harness brackets on the right side of the washer top. Remove the detergent dispenser drawer by pressing down on the release tab at the back of the drawer and pulling it completely out of the washer. Once the drawer is removed, remove the screw in the recessed hole next to the drawer opening. Release the tab securing the right side of the console to the washer. Open the washer door and place a flat-bladed screwdriver into the slot in the bottom center of the console . Push the console up to release center console tab. Be sure the ribbon cable clears the cabinet frame. Removing the Touch Pad/LED Assembly from the Console The Touch Pad/LED Assembly is removed as a single unit and contains the Push Buttons, LEDs, cable, etc. The buttons can be replaced separately. Begin by removing the cycle selector knob. There are eight tabs securing the Touch Pad/LED Assembly to the console. A flat bladed screwdriver will be helpful in releasing these tabs. Release these tabs in sequence from left to right around the Touch Pad/LED Assembly until all of the tabs are free and the Assembly can be lifted from the console.' You should do fine. Thanks and Good Luck Read More...
Repair N. July 16, 2011 for Model Number GHW9100LQ The plastic tan looking color behind the hold/start button broke and the start button fell inside. How do I open to reach this item to replace it. I need step-by-step instructions to fix it. Thanks REPAIR NOVICE
1 Answer Hi Repair N. You first need to remove the top, by removing the three back screws and pushing backwards and lifting up. Then on the inside of the control panel there are "finger" clips that need to be released very gently to release one portion at a time. There is a ribbon cable that goes to the central command unit that needs to be un hooked. All of the machine controls buttons are "sandwiched" all together piece by piece. You have to be care full and separate,paying close attention to inner spring loaded buttons. The start button is part # WP8181861. The user interface is part # WP8181905. Thank you. Read More...