John October 30, 2014 for Model Number MZD2768 Hello, I am having two problems in the freezer compartment of our refrigerator. I am getting ice build up in the bottom of freezer. Also The ice stripper arms freeze when dispensing ice cubes. The unit makes a groaning sound and I have to force the arms down to stop the sound. It makes ice fine just freezes the stripper arms so they cannot cycle.
1 Answer Hello John. If the cubes are normal size, you will need to clean out the drain in the freezer and replace the icemaker D7824706Q on the unit. Read More...
Sam October 29, 2014 for Model Number ARS2365AB Hello, I just purchased a new ice maker. How do I adjust the fill time? I'm only getting water in half of the tray. Thank you Sam
1 Answer Hello Sam. This is usually caused by a bad water valve or low pressure. The new icemaker already comes set to fill the tray. Read More...
Sheila October 27, 2014 for Model Number SRI20S2W Does the ice maker have a filter? I am getting little black specks in some ice cubes...not all. Looks like little pieces of a black garbage bag.....
1 Answer Hello Sheila. No, the issue here is the coating on the icemaker is bad and you will need to replace the icemaker on the unit. Read More...
Michael October 20, 2014 for Model Number ED5FHEXMS00 My Whirlpool icemaker has a ice magic plus attachment on the front held on with two clips attached to the icemaker. Does the replacement kit 4317943 icemaker have these clips ?
1 Answer Hello Michael. No, you use your old clips and fast ice plus system on the new icemaker. Read More...
Brenda October 16, 2014 for Model Number DRT1802AW I need to replace my ice maker as it is no longer making ice and I watched your video and it seems simple enough to do but one question and it may seem dumb but do you not have to disconnect a water connection to the ice maker and reconnect one for the water to get to the icemaker? It said nothing about a water connection in the video. Thanks
1 Answer Hello Brenda. No, you do not need to do anything to the water to replace the icemaker. Read More...
Richard B. October 15, 2014 for Model Number ED20DFXEW00 I have a refrigerator model ED20DFXEW00. On the front of the freezer door, how do I get the trim off that is around the ice and water dispensers?
1 Answer Hello Richard, Be sure the power is discontinued to the unit before beginning since there is 120Vac behind this panel. Remove the overflow grille and put one knee against the freezer door while pulling down and toward yourself on the bottom of the dispense cover. This will snap the bottom loose from the door face. The dispense cover will now lift off the upper retainer tabs. The only thing holding it to the door at this point will be the wiring. Read More...
Ron October 05, 2014 for Model Number DRS246RBW Replaced icemaker. How long do we wait until it fills with water and makes ice? Placed wire bale down but no water immediately flowed to tray. Does it take a while? Thanks
1 Answer Hello Ron, The thermostat in the icemaker has to reach a temperature below 20°F. When this occurs, the icemaker will cycle and fill with water. It will then monitor the water temperature until it reaches a temperature of about 20°F, at which time the icemaker will cycle and drop ice. As a note, the less the door is opened, the sooner the temperature will reach a satisfactory temperature for cycling. Read More...
Daniel October 01, 2014 I'm from Argentina, trying to find an ice maker to replace in my refrigerator Whirlpool model ART735. I'm not sure if this model you offer (Part Number: AP4135008) fits in it, due that in Argentina we have 220 volts. Do you know if I can replace the old ice maker for this model without any trouble about the voltage? Thanks
1 Answer Hello Daniel, I'm sorry but we cannot pull parts for international models. You will need to contact an international distributor. If you can get the part number you are welcome to check to see if the part is available through our company although we still cannot ship outside the United States. Read More...
Bruce September 29, 2014 for Model Number WHIRLPOOL REFRIGERATOR MODEL ED2GTQXKQO4 Ice maker still produces ice but makes grinding/clicking sound from wheel on control module.
1 Answer Hello Bruce. You will need to order and replace the icemaker 4317943 in the unit. Read More...
Greg O September 19, 2014 for Model Number KSRE25FHWH00 I've been told to jumper between pin t and h on the ice maker circuit board. I did and got no response. What is the next test step.
1 Answer Greg, When you put a jumper in between T and H and got no response from the icemaker would indicate that the icemaker motor has failed and the module would need to be replace. The module part number is W10190935. Read More...