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Customer Questions and Answers for Ice Maker by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM12405033
Manufacturer Part Number: D7824706Q

This ice maker assembly produces and dispenses ice cubes in your refrigerator's freezer compartment. It automatically fills with water, freezes it into cubes, and releases them into the ice bin. Replace this part when your refrigerator stops making ice, produces misshapen cubes, or makes unusual noises during the ice-making cycle.

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Questions & Answers

For Whirlpool Ice Maker (Part Number: OEM12405033)

1 Answer

Karla, 4317943 is still available for purchase as our part number 4317943. However, ER4317943 is the exact replacement and is designed to replace the 4317943. This is our part number TJ90RIM943. We are showing that this item is no longer available. Sorry about that!

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1 Answer

Hello Rita, one way to tell is, if you can get the old one out, you should be able to put the new one in. This replacement ice maker D7824706Q mounts with a couple screws. You will likely need to re-use your old front cover, wire harness, and shut off arm from the failed ice maker. You'll need to line up the fill cup with the inlet tube and plug in the harness. Normally, an easy reapair if you have little technical aptitude. Hope this helps!

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Rey for Model Number msd2756gew

on our icemaker, it will stop the arm rotation and will not dump the ice. The ice sits on top of the ice maker and thats as far as it goes. We have to manually move the ice so that the rotation can complete. This happens OCCASSIONALY, and usually when we will need ice for extra company (the icemaker seems to know when this will be and stops the arm roation). I spoke to someone in the sales department and they said it was a "housing issue", but that the housing was not available as a seperate part anymore. What was the housing part number, and if I cant get the housing anymore, I have a dremmel and not afraid to use it :) , what can I do?

1 Answer

Hello Billy,

You should first check the pins on the icemaker motor W10190935. The pins are located in the center of the white gear. If these pins are broken unit will not cycle properly. If this checks ok then remove the ice motor and check continuity across the pins on the housing of the icemaker. There will be 4 at the bottom, 2 for the thermostat and 2 for the heater. If you are not getting continuity between the 2 inner pins then you have a bad thermostat WP627985 and if you don't have continuity between the two outer pins then you have a blown heater WPW10190929. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello Dustin. If you switched the wires and got water, you will need to order and replace the icemaker in the unit.

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Alphonse for Model Number KSRS27FGAL00

I recently bought a new control module for my ice maker because it had quit making ice, that fixed it. Now 3 months later it is leaking water out of the front, on inspection I see the coating is coming off of the tray at the front, compromising the seal. OK, heres the question, will I have to buy the complete ice maker with a new control module, or do they sell it without the control module? I don't want to just replace the tray/heating element because the possibility of causing other problems. Thanks

1 Answer

Hello Alphonse,

You will have to either replace the complete ice maker 4317943 or you will have to order the ice maker in many pieces and assemble it. It would be much cheaper to order the complete assembly.

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1 Answer

Hello Brad,

This sounds like the bale arm switch is defective. I would call in (1-877-477-7278) for an exchange authorization.

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1 Answer

Hi Jennifer, the old wire harness should just unplug from the freezer wall. There were 3 different harnesses in the ice maker kit 4317943. One of them should work for your application. Thanks!

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1 Answer

Hello Richard. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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