Customer Questions and Answers for Replacement Icemaker by Whirlpool

Hello Joan, replacing your existing ice maker with a new one is simple. Your old ice maker is hanging on 2 mounting screws and has one wire connection. Remove your ice bucket to expose the ice maker assembly. Loosened the mounting screws on the ice maker and you should be able to slide it up and off the screws. Next, unplug the wire connection. Install your new ice maker in reverse order. Note: Be sure to align the fill cup at the rear of the ice maker with the fill tube coming out of the back wall. Hope this helps!

Hello Aldo. Usually this is a sign of a bad icemaker or a bad water valve. If the icemaker shuts off the power to the valve and the water continues, replace the water valve. If it powers the valve too long, replace the icemaker. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello James. You need to check and see if the icemaker is sending power to the water valve and overflowing. If so, replace the icemaker. If the power stops and the water continues to comes in and overflows, replace the water valve on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Kevin. If there is no disconnect on the wiring harness, then you will need to remove the wire connector from the icemaker 4317943 on the unit.

Hello Aldo, First off, for maximum ice production, the freezer compartment should never drop below zero. This will cause a long harvest resulting in less ice production. Next, the water pressure should be checked because many water valves that get changed out do not correct the issue. You see, the water valve is closed by the water pressure. If the water pressure is low, it takes the water valve too long to close and the ice maker will over fill. If the water pressure is sufficient and no water supply lines are crimped, the water valve is probably corrupted by sedimentation and mineral deposits, which also will cause it to close too slowly, causing an over fill. There are two water valves on many models. The first is referred to as the filter valve WP12544002. The second valve is usually referred to as the secondary valve 12002193. Most of the time, the secondary valve is the valve at fault, but the filter valve can sometimes be the cause. This is a leap of faith. If you are going to change them one at a time, I would always change the secondary valve first. You can troubleshoot the valves if the model has enough water line from the valve to reach into a bucket. This is the only way to truly test a water valve because the voltage getting to it and the correct resistance in the valve windings do not tell you if the valve is mechanically opening and closing all of the way as they should.

Hello Aldo. Make sure the unit is around 0° in the freezer and if so, replace the water valve on the unit.

Hello Leonard. If you replaced the icemaker D7824706Q and it does not cycle, you will need to check all connections and make sure the arm is in the on position on the unit. Also, make sure the fill tube is not frozen on the unit.

Hi Lee. Use a volt meter to see if there is 120 vac going to the ice maker. Unplug the ice maker at the back of the freezer wall and see if the connectors from the black and white wire will have the supply 120 vac. Use a volt meter to see if there is 120 vac going to the water valve. Unplug the water valve electrical connection and insert the meter leads tightly. Set it up facing towards the front of the fridge cabinet so you can see it from the ice maker area. Remove the ice maker front cover. Then set the bail arm down. Grab the ice maker stripper blades and gently pull in a rotate effort to start rotation for a regular fill time. Watch the volt meter because for approx. 6-7seconds of the ice maker sending the 120 volts to the water valve. If it does then you may have a bad water valve coil not opening to send the water. Ohm out the water valve terminals for resistance (400-600 ohms). If it is less or open (0-ohms) replace it w/part # 4318047. If you have the voltage to the ice maker but not going to the valve then replace the ice maker. The ice maker is part # 4317943. Thank You

Hello Liz, The best and easiest fix is the ice maker W11700559 assembly.

Hello John! The replacement icemaker used on your model, KSRS25FGBL04, is part number 4317943. Thanks!