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Customer Questions and Answers for Ice Maker by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM12405033
Manufacturer Part Number: D7824706Q

This ice maker assembly produces and dispenses ice cubes in your refrigerator's freezer compartment. It automatically fills with water, freezes it into cubes, and releases them into the ice bin. Replace this part when your refrigerator stops making ice, produces misshapen cubes, or makes unusual noises during the ice-making cycle.

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Questions & Answers

For Whirlpool Ice Maker (Part Number: OEM12405033)

Ken for Model Number Kitchenaid KSRS25QDWH03

Our ice maker in this unit just leaked a whole bunch of water on the floor while we were out. Not sure if there was a ice cube stuck to cause this to happen. Had to shut water off, It appears the water tube freezes up some times that shoots the water in the ice maker, but when that is not frozen it still makes ice pretty good. Also, not sure if it stops completely making ice when the arm is raised. Could this be a water valve that is causing it to freeze and have this water overflow onto the floor? Is the ice maker bad or is this just a matter of unfreezing the supply tube and it was a case of it being stuck that caused the water to spill on the floor? The water dispenser works fine. Can't afford the damage of water on the floor again.. Frig was built 10/96.

1 Answer

Hello Ken. Based on the information you provided, it sounds like the water valve WP2188542 is bad and needs to be replaced on the unit.

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1 Answer

Gary, First check the wiring at the valve(s) make sure you don't have any crossed wires The valve coils have to be wired in series or they wont operate. You may want to test the ice maker voltage to the fill valve( using a short length of insulated 14 guage wire, with both ends stripped, and a multi meter or test light attached the the icemaker fill valve wires, insert the end of the wire into the "T" and "H" openings in the front of the ice maker, hold the wires there until the main gear starts to rotate, then remove the wire. When the rake arm reaches the 12 o'clock to 1 o'clock position, the control module should send 120 VAC to the fill valve and the light or meter should indicate the voltage is present. If no voltage is present, then replace the icemaker.

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1 Answer

Hello Joan, replacing your existing ice maker with a new one is simple. Your old ice maker is hanging on 2 mounting screws and has one wire connection. Remove your ice bucket to expose the ice maker assembly. Loosened the mounting screws on the ice maker and you should be able to slide it up and off the screws. Next, unplug the wire connection. Install your new ice maker in reverse order. Note: Be sure to align the fill cup at the rear of the ice maker with the fill tube coming out of the back wall. Hope this helps!

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1 Answer

Hello Kevin. If there is no disconnect on the wiring harness, then you will need to remove the wire connector from the icemaker 4317943 on the unit.

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1 Answer

Hello Aldo,

First off, for maximum ice production, the freezer compartment should never drop below zero. This will cause a long harvest resulting in less ice production. Next, the water pressure should be checked because many water valves that get changed out do not correct the issue. You see, the water valve is closed by the water pressure. If the water pressure is low, it takes the water valve too long to close and the ice maker will over fill. If the water pressure is sufficient and no water supply lines are crimped, the water valve is probably corrupted by sedimentation and mineral deposits, which also will cause it to close too slowly, causing an over fill. There are two water valves on many models. The first is referred to as the filter valve WP12544002. The second valve is usually referred to as the secondary valve 12002193. Most of the time, the secondary valve is the valve at fault, but the filter valve can sometimes be the cause. This is a leap of faith. If you are going to change them one at a time, I would always change the secondary valve first. You can troubleshoot the valves if the model has enough water line from the valve to reach into a bucket. This is the only way to truly test a water valve because the voltage getting to it and the correct resistance in the valve windings do not tell you if the valve is mechanically opening and closing all of the way as they should.

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Aldo for Model Number PSD265LGES

My ice maker is freezing the water in the soft plastic downspout entering the ice tray causing the water to overflow and at times causing the plastic tubing (water supply for the ice maker) to become disconnected from the plastic fitting as the water can no longer enter the tray as the result of the frozen condition and water flows on the floor behind the fridge. At times I noticed that one or two ice cubes do not get ejected completely and get stuck between the ejection mechanism, but I don't know this could be part of my problem. Once I defrost the downspout with an air dryer the ice maker runs ok for a month or two and then the same thing happens. Need help....

1 Answer

Hello Aldo. Make sure the unit is around 0° in the freezer and if so, replace the water valve on the unit.

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