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Customer Questions and Answers for Washer Self-Leveling Leg Spring by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM9362475
Manufacturer Part Number: 8316845

Stabilizes your washer on uneven floors. Replace if spring is broken, stretched, or missing. Connects leveling links to keep machine level and balanced.

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Questions & Answers

For Whirlpool Washer Self-Leveling Leg Spring (Part Number: OEM9362475)

Jim for Model Number CA2762XSN5

Hello On my older commercial Whirlpool washer that came with this property shakes on spin-cycle more than normal. I've found it has a slight rock from front-left <--> right-rear, no matter how much I unscrew the front-left foot. Seems the self-adjusting legs in back aren't seized, but don't set tight either. The only thing I see unusual is a slight divot worn in the metal ramp from the pin on the back-right, and small 2 divots worn in the ramp back-left. I've seen alot online about replacing the feet and spring in back, but not the whole self-adjust sheet metal mechanism, IF the small divots in the ramps are really the issue? I haven't simply tried grease yet on the pins/ramps, but will. I'll also spray-lube the metal strips that must slide together to expand-contract. I wonder if it's common for the spring to weaken, where it's dysfunctional? Or other common failure??? best, Jim ps. Is it true one must DROP the back of the washer 6" to get the rear legs to self-adjust??? I read that online :-)

1 Answer

Jim, If you lift the back of the washer up several inches it will self-level when you drop it. This issue of the unit getting off-balance would be more common with the suspension pads that are faulty.

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Hello Rockinrobin, its possible the counterbalance spring 285901 is worn however there are several other springs that keep the washer tub centered. Also there are slide pads on the suspension plate and base that help keep tub upright. You would need to visually check the pads and springs for wear.

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1 Answer

Hello Brad, This is the spring for the rear automatic leveling legs. It mounts in the center, horizontally, connecting the two leveling mechanism links.

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Darlene, To install the level spring you will need to remove the cabinet of the unit by removing the screws in the back of the control panel (one on either side endcap). Once the screws are loosened roll the control panel up from the front of the unit and disconnect the lidswitch harness. You will then use a flat blade screwdriver and pop the clips out holding the back panel to the cabinet. once loose you remove the cabinet. The spring will then connect the 2 leveling legs via holes on the ends of the levelers.

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Hello Sam. The ratcheting device that the rear legs are mounted on does not lock. When the weight of the machine is lifted off of it, it defaults to center position. Then when the units' weight is set down onto it, the device automatically sets to equalize the units weight to each of the four feet so it cannot rock. It will never lock but if you tilt the unit up onto the front feet and you don't hear the mechanism "click", it may need to be lubriacated. I would recommend a spray lubricant such as TJLPS2. Have a great day!

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