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Customer Questions and Answers for Start-Device by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM20400063
Manufacturer Part Number: W11285096

Note: In some cases, the color may be different from the original part. It's just an alternate material from the vendor and is functionally the same part.

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Questions & Answers

For Whirlpool Start-Device (Part Number: OEM20400063)

Jun for Model Number PTB2153GRW

Replacing start relay on my refrigerator with part #W11285096. The prongs on the new part where the two wires (blue and red) connect to via female spade connectors are of the same width, (about 6 mm). The spade connector on the red wire is too narrow for either prong. I called prior to ordering to verify, provided the serial number and model number. 1.Is this the correct part? If so, do I have to cut/splice the red wire and replace with wider spade connector? 2. Which prong on the new part does each (blue and red) wire connect to? The prongs are silver and copper and are not arranged the same as the part I'm replacing.

1 Answer

Jun

The start device that you received is incorrect for your model. The part number that you need to replace will be [AP12002794]. If the terminals do not match up then you would cut it off and install the correct size female spade.

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1 Answer

Scott,

The part number for the overload and relay kit on your unit will be 8201769. For this, you may have to cut and splice the original wiring and add 1/4" spade connectors on the wires that connect to the overload and relay. There are holes for them to plug onto the compressor itself. For this, the overload will get the L1 which would be the red wire and the relay will get the white wire on terminal number 2. There will not be a capacitor on this model.

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1 Answer

Bill,

The blue wire will go to the L1 on the relay and the white will go to neutral. It appears that the orange would go to the capacitor which would not be needed because it mounts to the relay.

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1 Answer

Hello Gene. The blue wire goes to the overload. The orange wire goes to number 5 on the relay and the white wire goes to number 6 on the relay.

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1 Answer

Hello Shane,
While we cannot guarantee the manufacturer has not changed the part since the picture was taken, it should be a drop in replacement part. and should work on the model provided.

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1 Answer

CRV,

The black wire will go to the L side of the starter switch and the blue will go to N on the starter switch.

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Rooster for Model Number MTB 2656GE

First noticed, Freezer ice was wet, fridge area not cold, last night and back wall inside freezer was frosted, so cleaned out fridge & freezer, cleaned rear lower evaporator area fan does run. Shut unit off for good hour then notice water dripping out upper freezer door at bottom corner, not sure why that was!! Re started unit after about an hour, appears it ran all night now Freezer is cool++ but not real cold for making ice, Fridge is not very cool at all, the inside cabinet fan or fans are not moving air as normal. I have both settings at mid to upper range. Had no noticeable noises prior or performance / operational problems.

1 Answer

Rooster, Check for ice or heavy frost on the back wall of the freezer, carefully press in on the back wall, see if you hear the ice and frost on the evaporator crunching. Sounds like a defrost problem.

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Laurainfairland@Hotmail.Com for Model Number CS21A2W

Ok, It makes clicking noise and burnt wire smell. I tool it off (Starter relay or whatever you call it) yep, burnt. Applicance place in town gives me 2 black things. uh no its only 1 white one. But every parts place gives me 2 black things. I cant find the white box to order it! Appliance place says I have to rewire it directly. hmmmm I am female, (Can u tell) Can you please tell me if you have the white box or maybe HOW to rewire it?

1 Answer

Laurainfairland,

It sounds like the part number that you are needing would be 8201769. This is a white box with 3 terminals.

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