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Customer Questions and Answers for Washer Dispenser Motor And Switch Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18047253
Manufacturer Part Number: WPW10143586

Fix F30 error codes and non-dispensing detergent drawers. This dispenser motor assembly controls detergent release timing. 30-minute DIY repair with video.

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Questions & Answers

For Whirlpool Washer Dispenser Motor And Switch Assembly (Part Number: OEM18047253)

Glens for Model Number 11047561602

Error Code E-20 on Kenmore HE2T clothes washer model 110.47561602 type 832 serial HLW0786547. Water flows properly into drum at beginning of cycle then throws the error code and stops action after about 5 minutes into the wash cycle. Dispenser Switch W10143586 appears to move to fill the drum at beginning of cycle and I don't see it move or attempt to move at the time the E-20 code is thrown. The parts, wires and tubes look in good order. Any idea what may be wrong? Thank you.

1 Answer

Glens, unfortunately, the error E20 is not showing as a valid error code for the model provided. However, the error F20 does show as being a clogged pressure hose, failed pressure switch, or a failed main control. The pressure hose can be inspected for clogs where the hose connects into the tub. If it is clear, the pressure sensor can be tested for continuity from pin 21 to pin 24 when there is a full amount of water in the tub. If there is not continuity, the pressure switch W11417619 has failed. If there is continuity, the main control WPW10525359 has failed.

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1 Answer

Joe,

You will want to check the wiring between the control board and the dispenser motor to make sure that there is not damaged or loose wires and if this checks ok then the board would likely be the issue.

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1 Answer

Nancy,

This issue sounds like the ports in the dispenser would be clogged up not allowing water to flow properly and causing it to come out of the dispenser area. For this issue it sounds like you may need to replace the dispenser housing part number WP8540058.

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Coe for Model Number MHWZ600TE00

Hello, I am concerned about my Tray dispenser. I do have water coming in on the back side filling up my tub but the water will not come through and over into my tray. I will have a little bit of liquid detergent still on the bottom of the tray. I do believe my Bleach bin will fill because I use that and my laundry will smell of bleach. Not sure of the fabric softer bin for i don't use this bin. I am looking at the switch Dis part number AP4365357. Will this sole my problem. Thanks

1 Answer

Coe,

You will want to check the actuator on the dispenser to make sure that the actuator is moving when the unit is calling for detergent or bleach. Also check the ports in the dispenser to make sure that the ports are not clogged. The part number for the actuator is WPW10143586.

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1 Answer

Shareen,

You will need to check the water valve for voltage from control board to the water valve when the unit is turned on. There should be 120 vac from the control board to the water valve. If there is power then the water valve would be faulty and if there is no power then it will be the control board.

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1 Answer

Hello Jack. Possible Causes/Procedure - Ask the customer how much detergent they are using and if it is HE
detergent. May have too much suds present causing this condition.
- Turn washer ON to verify pump operates; run the drain cycle.
- Check the drain hose and make sure it is not plugged or kinked.
- Unplug washer or disconnect power
- Make sure that wire harness connections at the Drain Pump, Pressure SW,
& CCU (DP2, PR6 cavities) connectors are not broken or with wires detached,
and that connector internal pins are visible.
- Check continuity from the Drain Pump & CCU (DP2 cavity) connectors.
- Check continuity from the Pressure SW & CCU (PR6 cavity) connectors.
- If the continuity diagnosis failed, Main Harness must be replaced.
- Make continuity test to the Pressure SW.
- Check the resistance of the motor pump.
- Plug in washer or reconnect power.
- Run the drain cycle.
- If the failure continues, unplug washer or disconnect power.
- Check the drain pump filter for foreign objects.
- Disassemble the drain pump from the washer.
- Check that the impeller is not detached from the motor shaft. If the
impeller is detached from the shaft, is broken or has any scratches,
the drain pump must be replaced.
- Plug in washer or reconnect power.
- Verify the unit operation by performing the Diagnostic Test cycle.
- After the diagnostic test has finished, unplug washer or disconnect
power and wait for 15 seconds.

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1 Answer

Shaun, it's not the dispenser switch or motor WPW10143586 this part moves and directs the dispenser diverter to the appropriate dispenser (softener, bleach, detergent) and doesn't have a lot to do with the fill. It's a little rare that both fill valve solenoids would fail at the same time, but it is possible. The fact that you have no error codes is a bit strange. but you may want to start at the fill valve WP8540751.

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