Customer Questions and Answers for Washer Door Latch Assembly by Whirlpool

Ben, The door latch assembly is part number WPW10253483. To replace the door latch, open the door and remove the spring clamp around the bellow. Once removed, take the bellow off the door opening and remove the 2 screws on the door opening that hold the latch assembly in place. Once removed pull the latch assembly out. You will need to disconnect the wiring of the latch assembly which may require the lower panel being taken off or the top panel. Each of which are held in by 3 screws. Install in reverse.

George, Since you have already replaced the door lock then you will want to check the connections to make sure that there are no breaks or corrosion in the connectors. Also check the wiring in the harness from the CCU to the door lock assembly. If the wiring and connections check ok then the control board is faulty and would need to be replaced.

Giselle, To properly assist you we will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello John. The communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Possible Causes/Procedure - Unplug washer or disconnect power. - Check that the power cord terminals are connected at the right position to the RFI filter (white-Neutral/ black-Line). - Check that the two ground switches are pressed correctly by the toe and rear panels. - Check that ground switches are fitted correctly, and are not broken and the green ground wires are connected correctly. - Make sure that both ground switches are not broken or scratched. - Make sure that all the ground harnesses (green wires) are connected correctly, and are not broken or with wires detached. - Make sure that all wire harness connections from the CCU (MI3 cavity), main Motor, and MCU are not broken or with wires detached, and that connector internal pins are visible. - Check for continuity from the MCU connector wires to CCU (MI3 cavity) connector. - If the continuity diagnosis failed, the Main Harness must be replaced. - Make sure that all the connectors are fully seated. - Check the drive system for any worn or failed components. - Plug in washer or reconnect power. - Verify the washer operation by running the Diagnostic Test cycle. See page 5. - After the diagnostic test has finished, unplug washer or disconnect power and wait for 15 seconds.

Hello Gary, You will want to check the wire harness connections to the door lock and CCU to make sure that they are not broken or detached. Make sure the connector internal pins are visible. Check continuity from the door lock and CCU connectors. If the continuity diagnosis fails you will need to replace teh harness. If the harness checks ok then you would need to replace CCU.

Hello Steve, The error code F28 means one or both of these parts are bad. The Motor Control Unit WPW10163007 and the Machine Control WPW10525358. It would be a good idea to order both, as both components have been problematic for error code F28. As far as the door latch goes, if it is bad, of course you need to change it. If it has no obvious issues and you are just putting it on to try to solve the F28 fault code, this will not help or change the issue.

Hello Brenda, First try to close the door slowly and look at how the latch lines up. If it doesn't line up properly, the hinge WPW10118967 will have to be replaced. This would be damage from the move. If it lines up, the door latch assembly WPW10253483 will require replacement.

Nick, Yes, after you check and make sure the door is properly aligned to the door opening, the door latch strike on the door is properly aligned to the latch opening in the front panel and check for loose door hinges. If all's Ok, then go withy the door latch WPW10253483. Good Luck and Thanks

Hello Santiago! Our part number WPW10253483 is the same as the OEM part number W10253483, which indeed replaced the original OEM number 8540772. Thanks!

Hello Matt. You will need to check and see if there is any loose or broken wires in the unit. If so, it will cause the problem you are having with the latch WPW10253483. If not, replace the latch assembly. Hope this helps.