Customer Questions and Answers for Timer by Whirlpool

Buddy, The timer will not advance during the auto dry cycles if there is no heat getting to the unit. Once you replaced the heater the unit should resume normal operation.

Alejandro, We wouldn't expect the timer to be the issue, It's only a switch and doesn't really "carry a load". You may want to check the Red wire(terminal R) from the timer to the thermostats and heater element. The most likely and common issue for this type of complaint, is or was a loose connection at the terminal block. After years of heat and expansion and contraction, the mounting bolts and screws loosen and can create a high amperage draw, causing the wires to overheat and burn. Repair the burnt wire as best possible(shrink wrap and solder) reinstall the power cord and make sure the mounting nuts and bolts are good and tight, and you should be fine.

Hello Gene. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Also check the heater and thermostats and see if they are good. You can test these with a multi-meter MA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Arlene. Check the vent and make sure it is good. Most of the time, an issue like this is due to a clogged or restricted vent.

Hello Tim. If the knob is not broken, then you will need to replace the timer. Just make sure the knob is not broke on the unit.

Hello MrsB. Yes, the timer may have went bad. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Also check the heater and thermostats and see if they are good. You can test these with a multi-meter MA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Christina. You need to test for power to the timer motor. If there is power there and the timer does not advance, you will need to order and replace the timer WP3976569 on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello DIYFIXER, You will want to check your wiring from timer to the heater and look for any wires that may be shorting to ground. Check the timer to see if you are getting constant continuity from BK to R. If you are then the contacts in the timer are bad and causing heater circuit to continuously be open.

Hello Tara, You will want to pull your knob off and check to make sure that it is not cracked or broken causing to be in the wrong spot. If this is ok then you would want to replace the timer.

Hello Len, This actually sounds like the breaker, receptacle, or pigtail needs some attention.