1102023711 Parts

I had to replace the drive shaft and the lower agitator. The motor coupling was also worn out. The repair was challenging because I had to rebuild the gear box. This step was really messy and I had to wait for the liquid gasket to set prior to completing the repair. Cleaning and prep of all of the parts tripled the repair time. Read more

First off I have to say that Appliance Parts Pro's saved me from hiring a repair person, and quite possibly just getting rid of my washing machine. Their video's helped out SOOOOOOOO much and the advice one of their agents gave me over their online chat helped me trouble shoot something when I got stuck. On top of this they shipped my parts fast enough that less than 12 hrs later they arrived, which allowed me to get my machine up and running way faster than the other options I had available.... Read more

Replaced the Gearcase assembly which is a sealed unit that is not serviceable. Also replaced the clutch and belt because they were covered in gearcase oil. Read more

Installed new Water Inlet Valve. Read more

I had replaced the Agitator cams a couple of times already due to my brother-in-law overloading the machine which stripped the teeth off of the cams. I also noticed the agitator seemed to 'wobble' and made 'knocking' noises quite a bit. I reviewed the video on the Appliance Parts Pros web site, disassembled the agitator and cleaned everything up, which helped a little, but not enough. Figuring the agitator itself was worn out also, I looked up and ordered all the parts for the upper agitator on... Read more

• Will not agitate
• Pumps but will not spin

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

I purchased the lid latch assembly and the lid switch strike. Following the clear video instructions for each part, my handy teenage son was able to remove the lid latch assembly and replace it with the new part as well as the lid switch strike. The washer is back to working perfectly for under $100. Appliance Parts Pros carry the parts to repair and at a lower cost than other online retailers. I saved about $30 compared to the other online site and I saved a service call fee. I'm so glad I... Read more

As a Mechanic, I did the common sense approach: INITIAL OBSERVATIONS & CHECKS: - Unplug Machine & check inlet water hose connections for leaks and signs of hose failure; - Remove back panel & inspect for water presence at all hose connections, pump, bottom of basket (bottom center of basket where the main motor, shaft bearing, and tub seal is located), dispensers, bottom of wash basket, water injector area, look everywhere where there is a hose connection and where water flows... - Inspect... Read more

The ridges inside the agitator base were stripped. Installed a new base - after a good cleaning of build-up on the spindle. Works like new! Read more

Diagnosed the problem, and tracked down the part I needed at Appliancepartspros.com Read more

Bought new Transmission/gear box. Putting in the new one was easy. Taking the old one out was a nightmare. The corrosion on the spanner nut and drive block was awful. Ten years of VERY hard water and six kids made for a lot of corrosion and hard water crystallization. I do not own a spanner wrench. I am not sure having one would've helped. I tried pipe wrenches, needle nose vice-grips and many other ways. What eventually worked was taking a three inch ratchet extension, putting it... Read more

After not finding the needed parts to extend the hose at home depot, i turned to online help. I was able to find the right parts quickly on your site and was able to even watch a few videos on how to do the repair. I was beyond amazed that the parts arrived the next day, even though a Saturday and even with standard shipping. I was fortunate enough that my repair did not need any real explanation and the job was done in less than 10 minutes. Felt really good to be able to solve the problem,... Read more

This repair was performed on a Whirlpool Cabrio clothes washer Model # WTW5640XW0 which has the digital electronic controls rather than the older style timer, electro/mechanical controls. This washer was made in 2010. Simply having the diagnostic programs on this machine is wonderful and they work remarkably well and led me to the shifter/rpm sensor component straight away. It was a simple replacement by tipping the washer onto its front and accessing through the bottom. The machine was put... Read more

Touch up paint Read more

Replaced It With New One Read more

I had previously replaced the transmission in my two year old Whirlpool Cabrio washing machine. Overall it was in good shape but gets heavy use. That repair was approximately $200 and worked for several months. Recently it began leaking. At first I thought it was the tub-to-shaft seal. I replaced this part but it was still leaking. It turns out it was the simplest of things... The drain hose was not connected very well! I replaced the drain hose ($11 part) and while I was at it I... Read more