Parts for Ge PP962SM4SS: Control Panel & Cooktop Parts

Burner not heating or stuck on one temperature? This infinite switch restores variable heat control to your electric cooktop element. Moderate DIY repair.

The Burner Knob is an OEM replacement part for GE ranges. It serves as the primary control for adjusting the heat output of individual burners.

Causes of a faulty burner knob can include wear over time, physical damage, or issues with the internal valve or wiring connections. 

Symptoms of a need to replace the burner knob:

• Difficulty turning or adjusting the knob
• Knob becoming loose or detached 
• Burner not responding to knob adjustments
• Inconsistent or erratic heat from the burner

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore ranges.

Replace your range indicator light when it fails to illuminate. Shows when burners or oven functions are active for safety. Verify fit with your model number.

Control knob for selecting cooktop settings and temperatures. Installs on the control panel. Replace if cracked, broken, or worn from regular use.

Replace your cracked, chipped, or separating cooktop glass main top assembly. Installs as the primary cooking surface on your range. Essential when damaged.

This hold-down bracket secures a designated component inside your appliance, keeping it firmly anchored during use. Replace a bent, broken, or missing bracket to stop movement and rattling and restore proper alignment and a stable, factory fit. What it does:

• Anchors the specified part to the appliance frame/cabinet to prevent shifting
• Reduces vibration and rattling noises during operation
• Helps maintain correct alignment and spacing for reliable performance
• Replace if the bracket is bent, cracked, corroded, or missing

• 1 hold-down bracket

• Disconnect electrical power; for gas appliances, also shut off the gas supply
• Note the original orientation and screw locations before removal (a quick photo helps)
• Reuse existing mounting hardware unless your model specifies new fasteners
• Do not overtighten; verify the secured component is aligned and stable before restoring power

Warming element not heating? This radiant element restores heat to your warming zone. DIY-friendly repair with basic tools in under an hour.

Broken element not heating? This radiant bridge connector restores electrical contact between your cooktop element and wiring. Takes 10-15 minutes to install.

Burner not heating or won't turn on? This radiant heating element restores heat to your cooktop. DIY-friendly repair takes about 10 minutes to install.

Mounting bracket that secures the radiant element to your cooktop. Replace if bracket is bent, broken, or missing to properly support the heating element.

Replacement mounting stud for cooktops and ranges. Secures the cooktop assembly to the cabinet or countertop. Replace if broken, stripped, or missing.

Clear protective tape secures glass panels and components on your cooktop. Replace when tape loses adhesion or during glass panel repairs. Confirm fit.

Mounting plate that secures and supports the wiring harness in your cooktop. Replace if cracked, broken, or missing to properly secure electrical connections.

ST10-16 X 7/16"

Factory screw secures brackets, panels, trim, or burner components on ranges, cooktops, and wall ovens. Replaces missing, stripped, or corroded fasteners.

Replacement screw for securing panels, brackets, and internal components in ranges, ovens, and cooktops. Replace missing, stripped, or damaged screws.

Replacement mounting screw secures panels, brackets, and controls on ranges and ovens. Needed when original screws are missing, stripped, or damaged.

ST10-16 X 7/16"

Black. 8-18 AB HXW 3/8

This flat washer (.250 inch inner diameter x .812 inch outer diameter) is a simple replacement part that helps distribute load from a fastener and protects mating surfaces for reliable appliance operation. What it does:

• Provides a stable bearing surface for screws, bolts or studs to reduce wear on parts
• Helps distribute clamping force to prevent pull-through or deformation of softer materials
• Reduces vibration and movement at the joint when installed correctly
• Missing or damaged washers can lead to loose fasteners, increased vibration or component misalignment

• Disconnect power and water before servicing the appliance
• Replace like-for-like: inner/outer diameters and thickness match the original washer
• Inspect mating hardware and surfaces for damage; replace corroded or deformed fasteners as needed
• Tighten fasteners evenly and avoid over-torquing to prevent washer or component damage