How to Troubleshoot & Replace Whirlpool AP3120822 / 8316845 Washer Self-Leveling Leg Spring

I started with the suspension pad kit and the tub suspension pads. I do have to say if you have an older model washer (mine is approx 17 years old) be prepared to let the inner tub sit in penetrating oil for a few days before attempting to take the tub out. I was able to get to this point on my own and then it wouldn't budge. My husband ended up buying some direct drive tool (it was pretty cool) and was able to break the tub free after two days. Yay! From there he took the the inner tub and put plastic tub and some other parts and power washed them and cleaned them all with a isopropyl alcohol and water mix. They looked brand new! My daughter and I (she's 9 and wanted to help) replaced the pads. I then replaced all two of the three spring mounting brackets. I did not know that the bracket in the back of the machine that holds the suspension spring that goes vertical was longer that the other brackets. NBD as it was in good condition. I replaced all 4 springs, cleaned up the bottom area with a dry cloth and a can of compressed air. I then reassembled the washer. The spanner wrench is a lifesaver! My girls were impressed that I was able to do most of the work alone. It's a valuable lesson to teach your kids that you can do something by yourself! Thank you for the instructional videos as they are really.helpful. my washer is running like.its brand new, and I don't have to close the door the laundry room anymore when it's running, or go sit on top of the washer during the spring cycle. 

When moving it from its location, I saw at the floor what is called Ring-Wire (a component that holds parts on site). Decided to review the AppliancePartsPros.com videos and proceed with the repair (my first time). After removing cabinet, water pump, motor, and transmission, I found that the groove on the brass spin bearing was shaved entirely. So, I ordered the entire basket drive assembly, and the spanner wrench to remove the spanner nut, (I couldn’t remove the drive block off the inner basket spin tube) so, proceeded replacing the basket drive assembly, the clutch band, and put back together the washer. The noise was eliminated, BUT…. The washing machine was shaking to a point that I have had to put my weight on it to keep it on place until spinning cycles (after washing and rinsing) where done. That put me back on to AppliancePartsPros.com videos. Now with the mission of replacing the counter-balance spring, the suspension springs, and the tube base pads, proceeded with the teardown once more. At this time, I bit the bullet and decided to put on order the inner basket spin tube plus the drive block too that appeared to become blended to the inner basket spin tube due to heavy rust existence there. Removed and replaced the rusted inner basket spin tube, re-installed the basket drive assembly, and the drive block too. (As you saw in the videos, I had to remove and re-install the water pump, the motor, and the transmission to be able of executing all of what I have described here above). On replacing the springs, I have to say that I was a little skeptical about replacing them, because they appeared to be with good strength, but decided that had to do it as per the book and replace all of them plus the tube base pads. This part of the process was not an easy ride for one person at all but doable. The washing machine back together tested it and to confirm that I was wrong with my spring’s strength assessment, amazingly not shaking at all during spinning parts of the cycle. I have had nothing but a great learning experience, confidence in my abilities, and found that at 67 of age I am still trainable for great achievements. Thank you AppliancePartsPros Team. 

We inherited a 2009 vintage Whirlpool WTW3200VW2 upon moving into our house. The machine shook and walked a lot on spin cycle. Playing the odds, I went after all the springs first, as they were cited as being the leading causes. Plus, I managed to get a very good look at all the suspension pads, and they all looked and felt fine. The springs all looked fine too - they even had some of the factory grease on them, the underside of the machine was pretty much immaculate, but the tub was filthy. I cleaned the tub thoroughly as well. The three (3) suspension springs were very difficult to remove, space was very limited and it was hard to get a good pull angle. That was the only hiccup, the rest went very, very well - owed in large part to the awesome videos on the Appliance Parts Pros website. The videos could not have been easier for me to follow. The machine still shakes, although it's somewhat improved from before. Due to the almost new appearance of the machine's underbelly, I think my next step will be to try to reduce the walking problem with special footings and/or mats made especially for washers and dryers. The fact that the laundry room is tiled and on the second floor, no doubt adds to the machine's susceptibility to walk and shake. In any case, I'll be returning to Appliance Parts Pros anytime I have another appliance issue, again because the videos are great and also the ability to search and fine the correct parts for a specific machine model - and get them right the first time - is so valuable! 

The washer was my daughters and she lives 2 hours away. I purchase everything that could be responsible for the repair. It all disassembled quickly. I took the time to clean the guts of the washer including the outer and inner tub. Took my time on reassembly. Washer is again stable and no shaking or walking during the spin cycle. Thanks for the videos ..... very, very helpful. The gift card with the packing slip was a nice touch. My daughter is happy with her washer again. The spanner wrench was worth the cost. 

My wife and I along with Mat on the video replaced the upper and lower friction pads, along with the balance springs. The machine runs smooth as it did new. Thank you everyone at Appliance Parts Pro and Mat. You are a great company. P.S. my wife and I should had made our own video for you since we are both in our 60s I bet it would have been funny Thanks Again. JIm & Debbie from Texas. 

Replaced worn suspension Pads and Susp Springs. Also while I was in there as a preventative measure I replaced the Tub Gasket(Seal) Just in Case. Re-leveled the washer and it's now just like new. Had to buy Spanner wrench to remove center lock ring. Video's made it so anyone could do it. Thank You Roger Vista,Ca 

Weekend laundry became very noisy, our 1987 Whirlpool washer began doing a dance across the floor and the drum was banging into the inner cabinet. After doing some research and watching a few videos on Appliance parts pros website. I inspected the washer and noticed one leg the rubber coating disintegrated, decided to change all four legs, springs and lid switch. Hardest part of the job is getting the cabinet together. Ops check good. 

Replaced suspension springs, balancing spring, and teflon rocker pads 

I inspected all the springs and they were all intact, solid mounts and looked good, so I was a bit puzzled. However, I replaced all of them and it is now as quiet and calm as can be. My repair was not quite as easy as the video, but even with recent thumb surgery and torn meniscus, I was able to replace them all within an hour. 

Ordered parts from your wonderful company; parts arrived two days later via FedEx (excellent transit time to Maine, BTW). Spent two minutes disassembling washer, per your fantastic "how-to" video, a minute to replace the suspension spring, two minutes to replace the lid switch, ten minutes to do a quick clean up of the inside (while I was right there), and two minutes to reassemble. Loaded laundry and VOILA! just like new. You guys ROCK!! Thank you so much; I will definitely be back and I will absolutely recommend you.My only regret is that I can only give you a five star rating