Kenmore Refrigerator 363.9517985 (3639517985, 363 9517985) Parts

• Ice maker not making ice
• Ice maker won't dispense ice
• Leaking

Much easier than expected, I was certain it had to be a water line but the solved everything Read more

• Leaking
• Not dispensing water

We noticed a puddle of water in front of the fridge a couple of months ago-dried the floor up both times and thought someone had dropped ice-or spilled water. A couple of weeks ago there was water dripping through the dropped tile ceiling in the basement. I shut off the water for the water supply to the fridge at the copper pipe in the basement and removed some of the tiles which felt a little damp. It still dripped all day. When my spouse came home he pulled down more of the tiles. It was as... Read more

We replaced the main circuit board and the LED started to work and the condenser fan worked, but all we had were relay clicking sounds, but no cooling. The compressor had become so hot trying to work when the main circuit board was amiss, that it had popped the over temperature sensor on its side. As some one point out, if you remove the PTC+OLP assembly with the capacitor on it, and shake it, you will hear a rattle inside---and that is bad. We ordered a second round of parts from... Read more

• Not dispensing water
• Leaking
• Ice maker not making ice
• Ice maker won't dispense ice

To verify if you have a bad valve in the first place read on... I first pulled out the ice maker to remove all the frozen water including the inlet section which was a huge solid waterfall of ice. While it was out completely disconnected I cleaned/chipped out the freezer section ice puddle. I also completely melted the ice cubes and ice puddles off the ice maker at the fill bucket end in the sink with running water careful to not get water near the power cord area. I then put a tall plastic cup... Read more

I ordered a new switch from APP and fixed my fridge. However, the video posted for this repair on this site is not applicable to newer refrigerator models. I have a 2015 GE GTE18IHCRSS and had to drop the control housing (#432 in the diagram) to attach the wire/plug assembly to the switch. Only had to remove the front screw with a 1/4" nut driver and that provided enough of a gap for me to plug in the switch. So the correct method to replace the light switch in a newer model refrigerator is as... Read more

• Won't start
• Fridge runs too long
• Frost buildup
• Fridge too warm

After reviewing a number of testimonials and your videos from your APP.com site I determined my most likely problem was either the defrost heater, thermostat, timer or possibly all three. The real challenge now began. Getting to the specific parts with my specific model number was a real challenge. It was not as easy as removing the light guard and 5 screws since my model had two Track Cant Shelf vertical rails restricting the removal of the back panel. Also, these rails could not be removed... Read more

• Light not working

I researched the model and watched a YouTube video on the repair. I ordered the part. Two days later it arrived and I made the repair. I'm all thumbs in home repairs, but had it done in 5 minutes. My husband was surprised. Nice that I can take care of a few simple repairs around the house. Read more

This was a two and half year issue as different things failed at different times. I would get one part, then another would fail. Ultimately, I got to a point where what failed, I hadn't been ordered the part yet. The seal on the freezer door took three bathing's before it plumped up and un-creased. The directions on the box it is shipped in said to heat the seal up in hot water then cool it down with tap water. I didn't need to do that. It took a lot of massaging of the seal, but... Read more

I changed the motherboard - computer and also changed the motor in the freezer, because it was doing a howling sound every time it turned on. The repair technician asked for $500 for a repair and that is on top of the $230 I paid him two days before. I looked up the parts and decided to try myself and it paid off. Great instructional videos. Thanks Read more

Ordered the part through e-mail based on the model number of the frig. When the part arrived,I looked at the set up from the right side and follwed the process for the right. Took me one minute. Read more

• Freezer section too warm
• Noisy
• Fridge too warm

I googled the issue and read several articles. Most started with cleaning the coils (which mine are on the bottom) (19yr old Kenmore 363.9557812). I had not really ever cleaned them well, vacuuming did little. I had to remove the cardboard cover off the back of the frig, and blew them clean (front to back). Once that was done, I started cleaning from the back and noticed the fan wasn't turning week (condensor fan). Blew it out too, have it a good soon with a pencil, it puffed out a bunch of... Read more

• Noisy

I used a set of ring pliers to remove the old retaining ring, then spread the plastic ribs around the fan motor shaft with a small flat bladed screwdriver to ease removal of the old fan blade. I reversed the process to replace the blade, gently tapping a socket from my socket wrench set placed over the motor shaft and ribs with a small rubber mallet. I stopped when the shaft protruded about 1/8" beyond the plastic ribs of the new fan blade, then installed the new retaining clamp ring with the... Read more

• Leaking

Replaced original (18 yrs.) 1/4" plastic tubing, clamp and grommet (AppliancePartsPros/GE parts) from outlet of ice maker water control valve to ice maker inlet. Also replaced water supply line to inlet of water control valve with new, GE braided, PEX 1/4" supply line with pre-attached female compression fittings on both ends. Repair job with AppliancePartsPros parts from outlet of water control valve went perfectly well, was simple, and had no leaks when tested. Parts were easy to install,... Read more

• Leaking
• Ice maker not making ice

Replaced original (18 yrs.) 1/4" plastic tubing, clamp and grommet (AppliancePartsPros/GE parts) from outlet of ice maker water control valve to ice maker inlet. Also replaced water supply line to inlet of water control valve with new, GE braided, PEX 1/4" supply line with pre-attached female compression fittings on both ends. Repair job with AppliancePartsPros parts from outlet of water control valve went perfectly well, was simple, and had no leaks when tested. Parts were easy to install,... Read more

Replaced broken parts. Read more

• Freezer not defrosting
• Freezer section too warm
• Fridge too warm

Ordered a ge thermostat part . Took everything out of freezer , unscrewed panel and took the plate out. Used a hair dryer to defrost ice. Took out old part and installed new part. Everything is working just fine!!! Used a meter to test old/bad part and indeed it was dead. Read more