Lorenzo T October 26, 2023 for Model Number ZISS48DCASS I have a question about this refrigerator because is not making ice i replace de ice maker and nothin i replace the water valve and still nothin happing can you tell me what is wrong thanks
1 Answer Lorenzo, If you are not getting water into the icemaker then it may be that the fill tube is frozen and will need to be cleared out. Read More...
Thomas September 22, 2023 for Model Number GE GTS18GBSARWW Why do you show a made in the USA part WR9X502 on the web site and then deliver a made in Vietnam part?
1 Answer Thomas, the image shown at this time is from a previous revision of the defrost timer. As a manufacturer often updates their parts, the specific location of where it is produced can change. Thank you for your patience and understanding. Read More...
Yosef September 05, 2023 for Model Number TBX18 Dear sirs/madam. thanks for any help.TBX 18, 19 or TBF20. no icemaker. top freezer . GE 1991 All I can find. no stickers anywhere. but Schematic on back. says 525004aP26 if any help. most of year. fine. this summer. kitchen hot. Freezer to 32 F. Fridge to 60F. cleaned coils underneath. unplugged 24 hours. Freezer to 20 F. but Fridge still 55 F. compressor running. fan is ok. took off panel in freezer. on right side half of coils, there is ice blocks. thin. on Left side nothing. is it defrost problem ? or something else?.If Yes need parts. wr9x387(control) but is on bottom under grill, wr5060(thermostat)& wr51x249( defrost heater.) ( all from schematic attached to back of unit). thanks again any help.
1 Answer Hello Yosef, from your description it is likely the ref has a sealed system problem, either a Freon leak or a faulty compressor. A service tech would be needed to check further. Read More...
Jim May 16, 2023 for Model Number TBX 18ZG I have a GE refrigerator Model TBX 18ZG that has start to collect water inside the fridge. It doesn't have an ice maker so there is no water line connect to it. The water appears to be coming from the freezer compartment and begins to run down run down the back of the fridge by the control panel at the top of the refrigerator compartment and collects at the bottom. I turned the unit off for 24 hours thinking there was an ice build up clogging the defrost tube. But the water continued to pool at the bottom of the fridge after that. Please advise Thank you Jim
2 Answers Jim, Based on the information you have provided this sound as if you have a stopped-up defrost drain. You will need to clear the drain of all ice & debris. Read More...
Jim May 16, 2023 for Model Number TBX 18ZG I have a GE refrigerator Model TBX 18ZG that has start to collect water inside the fridge. It doesn't have an ice maker so there is no water line connect to it. The water appears to be coming from the freezer compartment and begins to run down run down the back of the fridge by the control panel at the top of the refrigerator compartment and collects at the bottom. I turned the unit off for 24 hours thinking there was an ice build up clogging the defrost tube. But the water continued to pool at the bottom of the fridge after that. Please advise Thank you Jim
2 Answers Jim, You are correct. It will be a defrost drain tube problem. You will need to actually clear the tube. That ice build-up will not melt in 24 hours. A garden sprayer with hot water in it is a good choice. Remove the rear panel in the freezer section and clear all ice from under the evaporator. When you get to the drain hole force hot water through until it drains correctly. Read More...
R.J. October 21, 2021 for Model Number HTS18GBSARWW Freezer at 0 and fridge at 50. Replaced evaporator fan in freezer section and cold control in the fridge. Fan does not come on. If I advance the defrost timer I can get the compressor to turn on and off. But it does not seem to advance by itself. Can the timer prevent the fan from operating? There does not seem to be any icing of the coils of the freezer compartment. What activates the fan and what diagnostics should I be trying before I order more parts.
1 Answer RJ, Check for power to the fan motor (there should be a tech sheet packaged with the refrigerator, usually behind the toe grill). If no power then check the wiring and the door switches. Read More...
Mickey July 21, 2021 for Model Number GTS16DBEJRWW Frig in garage. We in S Texas, where very warm. Have a temperature sensor in freezer to monitor temperatures. Monitor has Hi alarm, set it to 25 deg F. Also history of both low n high temperatures. Alarm went off, and freezer temperature displayed ~50 deg F Noticed temperatures range -3/4 to 8/10. However once upon a time in 12 hr period, hits the 50s. And when it does, the freezer temperature drops at fast pace. Condenser coil clean, its fan in bottom rear running ok. And because warm in garage set small fan in front, hope blowing air over condenser coil. Installed new thermostat yesterday but overnite beeping, and saw 56 deg! What I don’t know is the time the the defrost time kills compressor and fan while in the defrost mode. Any suggestions? Replace defrost timer?
1 Answer Mickey, The defrost timer will typically be an 8 hour timer and cycle every 8 hours. It could be that the defrost timer is faulty and would need to be replaced. Read More...
Gine June 24, 2021 for Model Number HTS18GBSARWW About once a day, water comes dripping from the freezer into the top part of the fridge through the housing that contains the defrost timer and bulb, etc. Sometimes, it happens less frequently. When it happens, about 1 cup of water drips into the fridge and then it stops. At this point, we have a tray that catches the water, but we need to figure out, what causes this and how to fix it.
1 Answer Gine, Sound like the defrost drain is either stopped up or frozen up. I would check to see if the drain under the evaporator is the issue and either clear it out or possibly ad a drain probe kit 819043 Read More...
1 Answer George, There is no adjustment to the defrost timer. The timer dial can be turned to set the unit into a defrost but there is no adjustment of the timer itself. Read More...
Yoyaya June 17, 2020 for Model Number ZISS42DCASS I have an old GE Monogram. Both freezer and fresh food sides were warm before I replaced the defrost timer, now the freezer is normal (below 0 F), but the fresh food side is still warm, what could be the problem?
1 Answer Yoyaya, Based on the information provided it sounds as if you did not get the evaporator and airflow components completely defrosted after replacing the timer and the air to the refrigerator side is blocked. defrost it down and make sure all the frost and ice are melted out, then try the operation again. Read More...