Jeff March 30, 2018 for Model Number JGP963BEC2BB I have a couple issues with my GE Profile gas cooktop. First, I have two of the five igniters that will not spark. Secondly, should all the igniters spark when one burner switch is rotated? For four of the five [including one for a burner that does not spark] switches, the three good igniters spark. Please advise which parts are faulty.
1 Answer Hello Jeff. When you turn on 1 switch, all 5 should spark. If not, then make sure the wiring and igniters are good on the unit. If so, you will need to replace the spark module WB13X32509 on the unit. If the switches WB18T10338 are bad on the two that do not work, you will want to replace those as well. The should read closed for continuity when you turn the switch to light. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Dave November 01, 2017 for Model Number JGP975SEK2SS HELP! I have now replaced the wiring harness for the igniter switches, the spark module and the igniter that was sparking when plugged in. I am still having the issue of continuous sparking with all new parts. How can I determine which part is the culprit? Bad harness, or spark module or something else?
1 Answer Dave, You can test the ignition switches for continuity if this is doing it in the off position to make sure that the switches are good. If there is continuity in the off position then they would be faulty. It is possible that you received a faulty spark module but would recommend checking switches. Read More...
Cory October 30, 2017 for Model Number ZGU385 (5 burner GE Monogram gas top) After cleaning the gas top (1 week ago), the igniter began to malfunction and work sporadically. At one point it would just click but not lite, now it won't even click. We have to lite the gas with a match.
1 Answer Cory, You will want to check to make sure that the burner cap is on properly and check to make sure that the switches on the burner valves have continuity in the light position. If this checks ok then the spark module would be the issue. Read More...
Dave October 27, 2017 for Model Number JGP975SEK2SS I just replaced my switch harness after a short. Now when I plug back in I am still getting a constant clicking. I am assuming this means I need a new spark module, but wondering what role the top igniters play in this? Should they be tested\replaced as well?
1 Answer Hello Dave, If the new switch harness WB18T10388 is good, the spark module WB13X32509 will be the issue. There is no way the ignitor can cause this. Read More...
Charles October 15, 2017 for Model Number GE JGP970SEKSS 2008 unit : having an issue where the spark ignitors are randomly clicking (intermitantely; NOT a fast click); sometimes just one burner, sometimes multiple burners, w/ no apparent pattern. The unit is not wet (cooktop not used for several days). Obviously, when we trip the circuit breaker it stops; stopping the gas flow did nothing. Otherwise, all the burners (this is a five burner unit) operate normally (they lite & operate fine), but the clicking (about every four seconds) will not stop, even when a burner is lit. I assume it has to be the spark ignitor generator module gone faulty (part #WB13T10047)?
1 Answer Hello Charles. If there is no moisture in the switches, then you are correct. The spark module will need to be replaced on the unit. Thank you. Read More...
Jeff June 13, 2017 for Model Number JGP975SEK2SS Recently had issue with GE cooktop where spark would not stop until unplugged regardless of gas knob. Purchased replacement harness for switches. Replaced, plugged in and red lockout light is not on permanently. Rotated lock out switch after removing to see if anything was loose while not connected to gas knob...and when plugged back in red lockout light is off. However when you turn lockout ON, the red light comes on and buzzer goes crazy with all knobs in off position. Very strange. Now I get the burners to light, all but one. Is the harness bad because the lockout switch is acting funny or is it the spark module bad? The only burner that won't light now is front right. It does spark when I use the other burners (and they light normally) but when I use that particular one, it will not spark or light. Any suggestions? The lockout knob/switch seems to be the issue. thanks
Denise March 10, 2017 for Model Number Caloric RST308UK I have a burner that will not light without putting lighter to it. The ignitor on the gas burner is good. Problem is that even when the ignitor is not connected, when another burner is turned on, the wire connector itself is sparking. Any help would be greatly appreciated.
1 Answer Hello Denise, This sounds like you have lost ground to the burner base. The wire to the ignitor should be left connected to prevent a fire issue. The burner base of each surface burner should be removed and pieces down to the chassis removed. When these pieces are reinstalled, the metal pieces should be sanded lightly to re-establish electrical contact between the parts. This will provide ground to the burner base so the ignitor will have a complete circuit and the spark will exist to ignite the gas. While in the cooktop it is not a bad idea to use a safety pin or small paper clip to clear the gas orifices since spills can clog or partially clog them over time. Read More...
Jeff February 13, 2017 for Model Number JGP 975 SEK2-SS I purchased a house that already had a JGP 975 SEK2-SS gas cooktop. The left front burner was not lighting so I replaced the ignitor (WB13K10014) but the problem persists. The ignitor appears to be arcing but won't light. There is gas to the burner as I can light it with a candle torch. Does the problem appear to be with the module (WB13T10047) or the harness (WB18T10338)? Thanks for your assistance.
1 Answer Jeff, If the unit is sparking but not lighting then you will want to clean the burner head and burner cap as this would be the most likely cause for the burner to no light. Read More...
Jim S September 09, 2016 for Model Number JGP970TEK1WW No spark from center back burner. Eliminated possibility of spark head so must be in wiring. Have already replaced harness so unlikely it is in gas valve switch unless I received a defective unit. Also, control light on all time and weak buzzer sound in background. Switch functions as designed in that locked out prevents gas flow. I am thinking I should replace the buzzer to fix the light/buzzer problem, but am perplexed as to the sparker issue.
1 Answer Jim, The first thing you will want to do is make sure that the burner head and cap are clean. If they are dirty it can cause sparking problems. If the burner checks ok then check the wiring between the spark module and the igniter. Also check the igniter for cracks in the porcelain and if these check ok then the spark module would be the likely issue. Replacing the buzzer should correct the issue with the noise. Read More...
Danny April 14, 2015 for Model Number JGP975SEK2SS Do I need to replace just the ground wire or the power cord with the ground wire. Does your website have them?
1 Answer Danny, If the ground wire coming from the power cord is damaged then you would need to replace the power cord on the unit. Read More...