Bottlefedboy January 20, 2022 for Model Number RGB745BEHCCT I have a HotPoint RGB745BEHCCT range with spark module WB13K10018 lighting up on 2 of 4 output terminals. Swapped burner cables to confirm. Since the spark response is all or none, why can't I connect 2 burners to each of the 2 good terminals? Another option would be to open & service the spark module. Your advice will be much appreciated.
1 Answer BFB, This will not work. This would cause too high of an amp draw and will burn the spark module up faster and cause a potential for a fire. You will want to replace the module. Read More...
Bigmike December 27, 2021 for Model Number JGP963SEK1SS I spilled a pot of water on my GE cooktop. All the burners started to click, and as I went to pull the plug, smoke rose from one of the knobs, then a small flame. It went out right away, but when I removed the knob, I saw the harness had been charred. I replaced the spark switch harness, and the spark module. After I changed them and let it all dry out, I plugged it back in, but the clicking was still there. I then tested each wire from the igniter to the valves and they are all fine, so I'm at a loss as to why they keep clicking. There aren't a lot of electrical components, so my only other guess is one or more of the surface burner spark igniters is now bad. Is there a way to figure out if that's the case? And do I replace them all or one at a time!?
1 Answer Big Mike, The clicking would not be caused by an igniter. This issue would more likely be that one of the switches on the burner valves is bad. Check each one of them for continuity in the off position. If there is continuity then the switch is bad. Read More...
Richard November 08, 2021 for Model Number ZGU36KBK2BB The front left ignitor will not spark. I have gas going to the burner. I have replaced the Range Spark Ignition switch & harness, and the Harness wire burner and the ignitor
1 Answer Richard, it would be recommended that the burner head is cleaned thoroughly where the ignitor would arc. Residue can accumulate on the burner head and prevent the ignitor from being able to spark. Read More...
Bottlefedboy November 03, 2021 I have a GE /HotPoint 4-burner range with 2 igniter module terminals dead. I checked by swapping the cables so only the front burners spark. Let's assume: A -> Rear Left -> Bad B -> Rear Right -> Bad C -> Front Left -> Good D -> Front Right -> Good If there is no extra connector to test & leverage, can I disconnect the rear ones & multiplex each to a good connection as below: A -> Bad B -> Bad C -> Front Left & Rear Left -> Good D -> Front Right & Rear Right -> Good Please advise. Thanks.
1 Answer Bottlefedboy, The first thing to check will be the ignition switches that you will test for continuity in the lite mode. If the switches all check ok then the issue would be the spark module. Read More...
Michael Vernon August 16, 2021 for Model Number JGP963SEJ1SS I replaced 3 electrodes on our 5 burner stovetop as a couple was not sparking. In the process, one of the connectors to one of the electrodes broke off. As I have not found a way to replace the connector or find a replacement wire with a connector, that burner is no longer used. However, of the remaining 4 burners, only 2 work correctly. Of the 2 that don't work, one does not spark and the other does not create enough of a spark to light. I can replace the spark modules, but I am not finding a kit for the 5 wires (or even just 1) that go to the burners. Please advise. Mike
1 Answer Michael, Unfortunately, the manufacturer does not provide the wires for the electrodes and you would just want to try to locate a connector locally that you can splice to the old wire to connect it. This issue does sound like a spark module issue. Read More...
Sara August 11, 2021 for Model Number ZGU384NSM2SS I spilled water on my cooktop and none of my burners were igniting. I replaced the transformer, spark module and switch harness. All my burners are now igniting BUT the back right burner knob stays lit at all times. Any thoughts on what may be causing this?
1 Answer Sara, The spark switch for that knob might have been damaged from the water or not correctly seated on the gas valve. If everything checks good and that burner continues to spark then the harness would need to be replaced. WB18X23941 Read More...
Blaine November 09, 2020 for Model Number GE ZGU 385 propane cooktop No spark from any of the 5 burners since a boil over on one. Is this a Spark Module replacement issue? No issue with main fuse. Thanks
1 Answer Hello Blaine, the step-up transformer (120v to 240v) powers the spark module and also supplies low voltage for the indicator lights, if the wire harness or ignitor switches got wet it could have caused an overload which damaged the transformer WB27X21609. Read More...
Danna April 04, 2019 I have a GE ZGU385LSMSS gas stovetop. None of the burners will light with the igniter. I am currently having to light all the burners with a match. Do I need to replace the Spark Ignition Switch and Harness or the Spark Module? Is there a way I can test each of these to see which one is not working? Thank you for your help.
1 Answer Danna, with the power disconnected and the gas turned off, you will want to test the switches WB18X23942 first. To do this, you will want to access the manifold section of the cooktop, turn on each burner separately and check for 0 resistance between the red wire on the transformer wire harness and the corresponding switch terminal on the spark module wire harness. The switch terminals are as follows: Center burner (Transformer Red to Module SW5/Gray), left rear burner (Transformer Red to Module SW3/Orange), left front burner (Transformer Red to Module SW2/Yellow), right rear burner (Transformer Red to Module SW4/Brown), right front burner (Transformer Red to Module SW1/Blue). From there you will want to test the transformer WB27X21609 by checking the primary winding for approximate resistance value of 32.8 ? between the 2 brown (input) wires. Then check the secondary windings for approximate resistance value between: White to red - 2.2 ?, Brown to red - 196 ?, Brown to white - 198.2 ?. If these tests pass, then you will want to replace the spark module WB13T10076. Read More...
John R December 10, 2018 for Model Number JGP975SEK2SS My GE Profile Cooktop started making the loud lock buzzing sound even though the lock control is in the off position. Everything else is working fine. Burners light normally. But the lock sound (and light) does not go off. I thought I smelled a burning smell, so I unplugged it for 24 hours, but tried again and it does the same thing. I have it unplugged and stopped using it for now. Do you think this could be the wiring harness or could the lock mechanism go bad? Thank you.
1 Answer John, i would start by checking the lock switch, it should check for continuity when the switch is turned on and open when turned off. If the switch checks ok, you may need to replace the buzzer, part number WB08T10039 Read More...
Jg October 15, 2018 for Model Number Jgb645sek1ss I have a ge gass tove model jgb645sek1ss and the ignotors won't stop clicking. The stove is dry and the only way that its stop clicking if I disconnect the power source.
1 Answer Jg., Your first check should be the ignition switches on the top burner gas valves. When the valves are in the "Off" position there should be an "open" circuit on each of the switches and at the L and N terminals on the spark module. If the switch circuits and wiring check OK, then replace the spark module. Read More...