Robert February 11, 2013 for Model Number PSC25MSSASS The evaporator fan doesn't always run. When it doesn't run, the top of the freezer rises to above freezing. I think I need to replace the freezer sensors #WR55X10025 and WR55X10026. What do you suggest? If you suggest replacing one or the other or both, how do I gain access to them. Thank you.
1 Answer Hello Robert, If the fan is not running and the compressor and condensor fan are running then it would not be the sensors causing this. You will want to check the motor to see if it is getting power and check the main conrol board to make sure that it is sending power to the fan motor. Read More...
Cheryl C February 11, 2013 for Model Number gss25tgmf-ww My side by side refrigerator and freezer is no longer cooling.
1 Answer Hello Cheryl, You will want to check to make sure that you are not getting frost on the back wall of freezer which would restrict air flow and cause cooling issues. If there is frost then you would want to do a continuity test on the defrost heater WR51X10055 and defrost limiter WR50X10068. If these check ok then you would want to replace the defrost thermistor WR55X10025 and control board WR55X10942C. If the unit does not have frost on the back wall you will want to check to make sure that compressor is running. If not running then you will want to unplug unit and check the relay on the side of the compressor. If it rattles then the relay is bad and needs to be replaced. If the fans and the compressor are not running at all then unplug unit for 20 seconds and then plug back in. If unit starts then replace the control board. Read More...
D February 01, 2013 for Model Number PFSS5PJXB GE Profile Refrigerator Okay, so through research it appears that my temperature sensor is not working in that my refrig does not go below 55 degrees, yet my freezer works fine. Was able to find a part but do not know where to replace it in this unit. Saw a how to for a side by side but that doesn't help much as this is a double door top fridge with freezer on bottom. Hellllppp. Thanx a bunch. D
1 Answer Hello D. If you need to replace the refrigerator compartment thermistor then it will be on the side wall. There is a grill that is about 1 1/2" long that you would pop off and the thermistor is located underneath this. Read More...
Stuart January 29, 2013 for Model Number Gss25xspabs M#Gss25xspabs GE side by side not cooling or freezing condenser fan running but compressor isn't no voltage to compressor. Evaporator fan is running also. Help.
1 Answer Hello Stuart. If the fans work, but no voltage to the compressor, check for bad wiring and if it is good, replace the main control board WR55X10942C. Read More...
Jmg January 23, 2013 for Model Number PSS26LGSBWW I have a GE side by side Profile. In the freezer side (ice maker), the ice cubes in the container begin to melt and drip down to the lower part forming icicles as they water drips and frozen items begin to thaw, and on the back were the vent is and presume the refrigerator coils are located I can see some frost. At the same time on the refrigerator side, the vegetables, milk and other food items begin to freeze. If I disconnect the unit an allow for all the ice to melt (5 hours) and then reconnect, it begins to work fine for a day or two, and then everything starts happening again. Can you help?
1 Answer Hello JMG, You would want to check to make sure that the evaporator fan motor is operating properly and check to make sure that the thermistors are within range. The resistance range on the thermistor should be at 77 degrees 5Kohms, at 37 degrees 14 K ohms and at 0 degrees 42.5k ohm. If not within range then you would need to replace the thermistor. Read More...
Chiocca Max January 18, 2013 for Model Number PCG21MIMHFBB The model that I have, has the following problem: it continue to refigerate till freezing all the things inside the fridge. Even if I put the regulator to "1" nothing change.Pratically the compressor never stops. It could be a problem of the temperature sensor?or what do you suggest? Thanks in advance!
1 Answer Hello Chiocca max, You will want to pull you damper assembly WR49X10091 and make sure that the damper door is not broken. This is the normal case when there is freezing in the refrigerator section. Read More...
Lady Bug January 15, 2013 for Model Number GSS25SGRBSS SUDDENLY REFRIGERATOR STARTED RUNNING TO WARM FREEZER IS FINE. PLEASE HELP
1 Answer Lady Bug, The issue could be a thermistor, but it's more likely an issue in the damper assembly WR09X10050. If there's a defect in the motor or the door, and it doesn't open properly, causing the fresh food section to warm up. Read More...
Monica January 09, 2013 for Model Number PSS25MGN (ACC) We just purchased and received the damper assembly. That came with instructions but we pulled the old one, tried to fix it so installing the new one won't be a problem. We also bought the "Sensor Temp", part #WR55X 10025. That did NOT come with directions and cs says there is none but I could come here for answers. Where is this located and how do we replace it? Thanks
1 Answer Hello Monica, There is a small grill on the side wall of unit. The thermistor will be located under this grill. It should be on the right hand side. When replacing you will just clip the head off the old one and splice the new one on. Read More...
Yuri Z January 07, 2013 for Model Number ESS22XGMCC My freezer gradually started to get warmer over a two day period until there was no longer any refrigeration. Do the thermistors have to be replaced?
1 Answer Hello Yuri, You will want to check to make sure that your compressor is running. If not running you will want to check to see if it is trying to start. It sounds like it could be a bad start relay or possibly no power to the compressor being a bad control board. You can check to see if compressor is getting power from the control board on the 3 pin spade connector from compressor to neutral. There should be 120vac at this point. If not then it would be a bad control board. Also unplug unit and wait 30 seconds to make sure it is not stuck in defrost. If unit comes back on then replace the control board. Read More...
Paul D.A. January 07, 2013 for Model Number ESS25SGSC SS My fridge is freeze my food at 5 so i move the setting to 3 still freezing the food.
1 Answer Paul, You'll need to check the Refrigerator damper assembly WR49X10091 and make sure the damper door is not broken or stuck in the open position, that would allow too much freezer temperature air into the fresh food compartment and cause things to freeze. Read More...