Steve C February 01, 2024 my ice maker has a piece of rubber looking string hanging down below ice maker, it looks like a temperature sensor. where does it belong. it looks as though it belongs somewhere else
1 Answer Steve, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Tennille January 13, 2024 for Model Number RF28T5001SR/AA We replaced the ice maker assembly in 2022 because it was broken when the drawer was pulled out and ice was in the way. Now it is all coming out as bricks of ice and we have to break it up. What part would I need to fix this?
1 Answer Tennille, the most likely cause of failure would be the water valve in the filter housing DA97-21323A is not closing properly when the ice maker calls for water. Read More...
Sherri December 25, 2023 for Model Number RF28HFEDTSR/AA Both my upper and lower ice makers do not work. The upper seems to be frozen shut—cannot pu/ll out the tray. The bottom one leaks more water into the ice bin than ice. What parts do I need to replace both of these?
1 Answer Sherri, based on the information provided, the water valve in the filter case assembly DA81-05998A is leaking and causing this failure. Read More...
Dave November 07, 2023 for Model Number RF266ABRS Rev 0.1 I need an ice maker assembly for my Samsung RF266ABRS Rev 0.1, as shown on the product label inside the left top door. Doing a search on your website only lists RF266ABRS/XAA or …/XAA-00. Do I need a DA97-07603B assembly or a different one? Thanks for your help!
1 Answer Dave, This is the ice maker for your model: Ice Maker Assembly DA97-07603B / DA97-07603B Read More...
David May 26, 2023 for Model Number rf260beaebc/aa I just removed my ice maker [part # DA-07063B] and found that the flexible ice tray was broken. It is an 8 cube tray. Do you offer this item for sale? Thx
Debra May 26, 2023 for Model Number RF28HFEDTBC Ice maker makes an on and off whining noise (almost sounds like a belt or gear slipping). Can hear it even when the door is closed.
Fred May 03, 2023 What is the warranty on this part ? What is the warranty if the part itself is defective ? Will you replace the part without cost if it arrives damaged ?
1 Answer Fred, our warranty policy can be viewed using the following link. https://www.appliancepartspros.com/customerservice/warranty.aspx Read More...
Ed April 13, 2023 for Model Number RF18HFENBSR My Samsung french door bottom freezer makes ice, but the ice is dumped as a solid block. The individual ice molds/grooves/cubes are present, but it is held together by a 1/8" thick layer across the top. I did recently replace the water inlet valve (which was faulty), but I am wondering what is causing a potential overfill. I reset the ice maker and then watched the water fill the tray. It filled it to the top of the tray, but did not overflow. Any thoughts on what could be causing this issue? Is it best to just replace the ice maker assembly?
1 Answer Ed, It is most likely that the icemaker is ejecting the ice too quickly, before it has time to become solid. This would be an icemaker issue in that case. Read More...
Steve March 08, 2023 for Model Number RF266ABRS/XAA Which ice maker do I use? Your web site said to use DA97-05037D / AP5651731. I went to samsung website and it says DA97-07603B. You do carry both models and if I put in the Part number of my fridge it says both are compatible. There is about a $15 difference in price. Which one is the correct one to be used?
John P February 02, 2023 for Model Number RF220NCTASR/AA Ice maker is making too thick of ice. Ice does not break up. Makes big clumps. Is there an adjustable timer for the water valve on?
1 Answer John, There is not a water level adjustment on this icemaker and it would most likely be a water valve that is not fully closing that would cause this issue. Read More...