Gary January 15, 2015 for Model Number RF323TEDBSR/AA-0001 The lower ice maker will not quit making ice when the tray is full.
1 Answer Gary, You will want to check the arm on the icemaker to make sure that it is not broken off. If broken off you would need to replace the arm part number DA61-05435A. If the icemaker arm is not broken then replace the icemaker DA97-07603B. Read More...
Mala January 06, 2015 model #rfg296hdpn/xaa The ice maker in freezer is not working. The plastic piece that holds the temperature probe in broke off. I installed a new ice maker part #da97-07603b. After I installed I put everything back together and clicked the test button, nothing happens. Do you have any idea in which direction to go?
1 Answer Hello Mala, Check for power to the icemaker in the connection point above the assembly. If voltage is present, it is possible that you have received a defective new part. If there is no voltage there, check the output from the main board. Read More...
Cindy January 01, 2015 for Model Number RB215LABP Ice maker was not producing ice. The ice tray would fill up, not empty the tray, then the water would overflow when it refilled emptying into the ice bucket. The ice bucket would be filled with solid ice no cubes. We ordered a replacement part (da97-00258e) but it did not fix the problem. The ice tray would not dump and cracked.
1 Answer Cindy, You will want to check the internal temperature of the freezer compartment to ensure that the temperature setting is -2 and that it is showing as a -2 in the unit. If the freezer temperature is getting too cold it will cause this issue. If the temperature is set for -2 but is getting colder than a -5 then the issue may be a sensor that has failed. Read More...
Courtney December 26, 2014 Hello- I was able to get the part installed and it is making ice and dumping ice but very slowly. The ice is frozen in the ice compartment and does not dump very often. Is there a way to speed up the dumping ice process? The problem was that ice would be made but not dumped into the bucket. The ice bucket/ spinner and water line work fine. Warm regards, Courtney Cunningham
1 Answer Courtney, You will want to make sure that the unit is set to a cold enough temperature. The manufacturers recommendation is -2 degrees in the freezer and 37 degrees in the refrigerator compartment. Read More...
Edgar December 14, 2014 I have a Samsung Refrigerator two doors and it makes a loud sound when dispense water like a jackhammer I already change the filter do you know what could it be I was searching online and some say that it could be The water filter housing but I don't know.
1 Answer Edgar, The first thing to check would be to make sure that the water filter is turned in all the way in. If it is then the issue would be the water filter housing that would cause the hammering noise. The ports on it for the filter are not allowing water to flow properly. Read More...
Tammi December 04, 2014 for Model Number Rs2578sh Ice maker was getting getting stuck upside down and reset wouldn't work. Replaced the ice maker unit. Still doing the same thing. What else could it be?
1 Answer Hello Tammie, I would exchange the icemaker one time and if that doesn't correct the issue, replace the board DA41-00104M. Read More...
Janel December 01, 2014 for Model Number RFG297HDRS Our ice maker in the freezer compartment, overnight stopped producing ice. It froze just fine, but when I tried the reset button nothing happened. Will we have to replace it?
Curtis November 23, 2014 for Model Number RFG296HDPN/XAA-0001 When I pulled out the bottom drawer I noticed that the ice maker had fallen down. I was able to reattach it and I wanted to know how far does the tray angle to drop the ice. I pushed the test button, the tray went to 90 degrees, arm dropped, tray returned and filled with water. Is this the proper sequence?
Pab November 01, 2014 for Model Number RS27FGRS What ice maker model do I need for my refrigerator? Other info for my fridge are Model Code RS27FGRS1/XAP and S/N 951243CY400026 V. Thanks.
1 Answer Hello Pab! Model RS27FGRS is showing to be an international model. Unfortunately, we do not have a parts lists available to verify the correct replacement icemaker. Sorry about that! Read More...
Becky S August 24, 2014 for Model Number RS2577SW My fridge and freezer work great however, it won't drop ice. It freezes in the tray but i have to manually turn tray with the black square button. It rotates like it wants to drop the ice, resets, refills, but no cubes come out. I had to shut water of because water is freezing onto shelves and wall sides. When we put it in the house it fell on freezer side door could it be a possible loose wire to that component ? My husband is an electrician, should we check this first or do you think we just need to replace it? I don't want to spend extra money on a new ice-maker if it just maybe a loose wire. Any suggestions?
1 Answer Becky, The most likely cause for the issue that you are having would be that the thermistor on the icemaker is not reading that the temperature of the ice is ready to allow it to cycle. This in turn is causing the ice to get too hard and cause it to not come out. This would require the icemaker to need to be replaced. Read More...