Flower June 22, 2015 My ice smells really bad is there something to do about it. The taste is also bad.
1 Answer Hello Flower. Make sure if there is a filter, that it is good. If so, replace the icemaker. Read More...
Jack June 18, 2015 for Model Number RS2544SL My ice maker does not empty tray and water keeps pouring into tray. Ice is frozen in tray and will not dump it into the basket.
1 Answer Hello Jack. If there is power being supplied to the valve from the icemaker and it is over flowing, you will need to replace the icemaker DA97-00258C on the unit. If there is no power, then replace the water valve DA74-40150H. Read More...
Bo May 14, 2015 Our Samsung wasn't dispensing much ice, then it dispensed pieces of plastic. Upon opening the ice compartment, it was discovered that the ice cube tray had somehow fallen into the auger and shattered. What do we do?
1 Answer Bo, If the ice tray fell and broke into pieces you will need to clean out the bin and install a new icemaker. If the bin was damaged then you will need to replace either the entire bin or the parts of the bin that are damaged. Read More...
Jjjohnson March 28, 2015 for Model Number icemaker DA97-11092B It filled up with ice and the ice got jammed up when we tried to get some out. Cleaned all the ice out. Now it appears the plastic arm will not drop down to its normal position. It is cold enough to make ice. Help! jjjohnson
1 Answer JJJohnson, To properly assist you we will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Darrell March 22, 2015 Why is the little rubber thing hanging down where the water comes out into the icemaker keep freezing up and I have to remove the piece of ice so the water can flow again?
1 Answer Hello Darrell. If it keeps freezing up, you will need to order and replace the water valve on the unit. Read More...
Freddo March 15, 2015 for Model Number RS267LABP Ice maker will not stop making ice. When I emptied the container, the Sensor Holder (DA61-01800A), both the rubber and plastic parts, fell out with the ice. Can you provide a break-out diagram that shows me where and how to reinstall this part??
1 Answer Freddo, We do not have a breakout diagram that will show where this attaches. If you pull the icemaker out and flip it over, at the front bottom of the icemaker mold between the first and second slot is where the pieces would go. Read More...
Steve February 05, 2015 for Model Number samsung RS2556BB When the ice tray fills with water and then dumps the ice does not come out and then dispenses more water over ice cube in the tray seem like there is to much water filling in the tray and the cube are one big tray of ice
1 Answer Hello Steve, There is most likely a layer of mineral deposits on the ice tray DA63-01453B and it should be replaced if it will not wash off with hot white vinegar. There could also be a "harvest notch" that causes a twist in the ice tray which is designed to break the cubes free from the tray. If this is missing/broken off, the complete icemaker assembly DA97-00258J should be replaced. Read More...
Cathy January 30, 2015 for Model Number Samsun french door bottom freezer. Ice maker in new French door refrigerator making cubes but they are white (not cloudy) pure white.
1 Answer Hello Cathy, This is caused by a combination of the impurities in the water and how fast the water is frozen. The clearest ice that can be made consists of pure water, (all impurities have been filtered out). Also, the slower the water freezes, the clearer the water appears. You can install a filter before the refrigerator so the water for the ice is filtered and you can set the freezer temperature to run from 0°F to 10°F. This is cold enough to cycle the icemakers' thermostat, without being cold enough to freeze the water too fast. Read More...
Jackie January 16, 2015 for Model Number Rfg29thdrs/xaa I have a french door refrigerator/freezer with a top ice maker in the frig and one in the freezer. The upper ice make sprang a massive leak and dumped water in the refrigerator and through the dispenser opening. The repairman who came said we needed a new ice maker assembly. I found a video online on how to replace it, easy installation. I ordered the part and replaced the ice maker. However the new one is not working. Water is not filling and the ice maker is not cycling. I am getting water out of the door dispenser and the lower ice maker in the freezer is working fine. Any idea what could be wrong? I did press the reset button on the new ice maker after it was installed.
1 Answer Jackie, With the icemaker not working even with the reset being pushed. this issue sounds like it would be caused by a faulty control board. This control may have caused the icemaker to overfill. Read More...
Jeff January 15, 2015 for Model Number Samsung RF4287HA My ice maker is getting water. When you push the test button it beeps once, but when you release it, it will not beep again as stated in the instruction manuel. The ice maker compartment does not feel cold and not does not seem cold enougth for ice making. The Freezer ( which is on the bottom) setting is -2 degrees and the freezer is cold and working. Thoughts ???
1 Answer Jeff, With the icemaker not working when you hit the test button then this issue would be caused by the icemaker and it would need to be replaced. Read More...