Michael June 26, 2019 for Model Number Samsung fridge #RF24FSEDBSR How do I unstick the ice bucket? I've been pushing the button and pulling every which way to no avail.
1 Answer Michael, you will want to lift up on the front of the bucket and then it should be able to pull out. Read More...
Rick June 23, 2019 for Model Number RFG298HDRS/XAA-0000 Do you know where i can find these gears? My ice maker stopped working. contacted Samsung support was told to push the test button when the chime sounded the "technician" i was talking to said the ice maker was fine and had been reset and to wait 3-4 hours then check for ice. There's 4 hours I won't get back. After reading the answers here i took the ice maker out and found the fingers that push the cubes out frozen in 1/2 size ice cubes. I thawed the ice and got the fingers free but they seemed loose. I connected the cable back up with the unit not installed and pushed the test button. I could hear and feel the motor running but the fingers weren't moving. when i gave them a little push they started to rotate. The sensing lever cycled, the fingers stopped and it dispensed about half a cup of water in the back of the compartment (didn't expect that...put a container under it the next time i hit the test) Took the motor unit off and removed the cover to find the plastic gear that moves the fingers and the one on the motor both had teeth stripped off. I have been trying to find these gears with no luck and I hate to spend about $100 dollars to fix what should be a couple cheap parts. thanks
1 Answer Rick, The manufacturer does not offer parts for the icemaker, you would need to order an icemaker.DA97-07365G Read More...
Deborah May 23, 2019 for Model Number Rf260beaebc How can you tell if the ice machine is turned on or not?
1 Answer Deborah, there should be an ice indicator on the display that will be lit when the ice is turned on. Read More...
Mike March 13, 2019 for Model Number RF4287HARS/XAA-0000 Icemaker is continously rotating, mostly in a backwards direction. new icemaker assembly did not solve
1 Answer Mike, If a new icemaker did not correct this issue then this would be a faulty main control board. Read More...
Buzz February 18, 2019 for Model Number rb217acpn I'm trying to remove ice maker from refrigerator and the two Phillips head screws won't budge. I'm afraid of stripping the heads. Do you know what size Phillips head screwdriver works best for this? Thank you, Buzz
1 Answer Buzz, a Phillips #2 screw driver is going to be the best size to remove these screws. Read More...
Jeffrey February 05, 2019 for Model Number RF4287HARS/XAA My ice maker isn't making any ice. I've tried the reset button but that didn't seem to do anything. In reading other people's responses, they reference a chime when performing an ice maker reset. I never hear a chime. Would that likely indicate a problem with the ice maker itself or a problem with the control board? Or do some versions of the Samsung RF4287HARS/XAA not produce a chime when resetting the ice maker? Thank you!
1 Answer Jeffrey, if you test the DC voltage at the main control, you will want to place the black lead of a multimeter on heater sink REG1 and the red lead at pin 2 of connection CN90. This should give you a reading of less than 5VDC. If not, then you have a main control issue. If it does have the voltage and the reset button does not engage the self harvest when holding it for 3 seconds, then you have an icemaker issue. Read More...
Paul F December 27, 2018 for Model Number RS2577SW I have the old style ice maker which makes the small square cubes. I want to replace my tray to the new style cubes but the sensor mounting is different. I also read about people getting ice makers with trays that are too short. What part # do I need to be sure I get the correct tray. DA97-00258C or DA97-00258J? Thanks
Kristine November 19, 2018 for Model Number RS25J500DSR/AA Ice maker has frozen ice in the tray does not release, when the reset button is pushed/ held down nothing happens. The ice maker was replaced less than a year ago by Samsung but they are no help today. This was not a cheap fridge it is less than 5 years old and its already has the screen replaced the whole ice maker replaced and now i'm having the same issue can you please help!
1 Answer Kristine, With the icemaker not rotating when you press and hold the reset button then this would be a faulty icemaker. Read More...
Randall November 07, 2018 for Model Number Samsung RF268 ABRS Mu refrigerator has 2 ice makers. Are they both the same part? The shutoff arm on the bottom ice maker is broken. Can I purchase just that arm? I think the ice maker assembly part no. is DA97-07365G but the installation video shows this to be the top unit.
1 Answer Randall, The icemakers are different and the arm for the bottom freezer icemaker is not available separately. You would need to replace the icemaker which is part number DA97-07603B. Read More...
Jubila October 31, 2018 for Model Number RS2530BSH/XAA My icemaker now has started dumping the full tray of ice intact and cubes don't break apart so ice is too large to dispense in the chute.
1 Answer Jubila, In some instances, the plastic mold will break in the ice maker and not torque the tray to break the ice. If this is the case you would replace the ice maker.DA97-02203G Read More...