Derrick November 29, 2015 for Model Number RB2055SL Everything is running but the fan in the refrigerator on the back of the unit where the main control board is located I here 10 beeps every 30 seconds.
1 Answer Hello Derrick, If the unit has not been accidentally put into a "forced mode" and hitting the cancel key will not stop the beeping, you will most likely have to replace the control board DA41-00128D. You can test for output from the board to the fan motor to eliminate an issue with the fan motor. Read More...
Jose November 18, 2015 New gas stove with electric ignitor trips GFI outlet the moment it is plugged in. Reading across the prongs of the appliance cord read 75 ohms. Replaced outlet with new one and its still doing the same thing. Can this be a bad stove?
1 Answer Hello Jose, Since the unit is not designed to run on a GFI, I would try the unit plugged into an outlet that is not on the GFI circuit. If it trips the circuit breaker in the breaker box, there is an issue. If not, it is probably just because the GFI is in the circuit. For a more detailed diagnosis, please include the model number from the units' I.D. tag in future posts. Thank you for your patience and understanding in this matter. Read More...
David S September 06, 2015 for Model Number RF18HFENBWW I just purchased a Samsung French door refrigerator, (rf18hfenbww). I have two questions. One, every where I search, that carry parts for Samsung, this model number can not be found. Is this refrigerator a true Samsung product? And my biggest problem is, it cools perfect and freezes just like it is suppose to, the temps stay right where they are suppose to. But this refrigerator has not stopped running since I bought it four days ago. It does have the inverter compressor, and I have checked the amps with a kill-o-meter and it is never pulling more than 0.70 amps. Is it normal for this refrigerator to run constantly? I am concerned because I have a limited time to be able to return it. Thanks for the help, David
1 Answer David, This refrigerator is a Samsung unit. With it being a new unit, it may not pull up in a lot of systems yet. As for the issue that you are having. The unit will typically run an average of around 85 to 90% of the time by design. The less it has to start up allows it to be more energy efficient. If the temps are good then it is shutting down as needed. Read More...
Lan July 31, 2015 for Model Number RS2545SH/XAA my refrigerator is blowing hot on the fridge side, but is cold on the freezer side. my neighbor put a meter to the temp sensor and it did not read anything. i was wondering if that is where i should start out with first to see if that would fix the problem?
1 Answer Lan, There should be a resistance reading through the temperature sensor. At room temperature (71-75 dgrs). the resistance should be 5621 to 5225 ohms resistance. Recheck and reset your meter to the proper selection, if you still read an "open" circuit(no resistance) then replace the sensor and check the wiring and connections. Read More...
Kristin April 29, 2015 for Model Number RB1944SL My mom's fridge is dinging every 15 seconds as if the door is open, but it's not and the light inside does not come on when the door is actually open. The temperature seems to be staying at the correct temp. Could this just be a bad sensor?
1 Answer Hello Kristin. You will need to check the door switch and see if it Is bad and will need to be replaced on the unit. Read More...
Jack January 05, 2015 for Model Number RM255LASH/XAA-0000 I have a samsung quatro cooling refridgerator. Everthing seems to be cooling fine. My problem is im getting water in the bottom left freezer. The water looks like it is coming from the back panel.
1 Answer Jack, The most likely cause for water to build up on the floor of the freezer would be that the drain is clogged. You will want to remove the rear wall of the refrigerator and freezer and check for a clogged defrost drain. Read More...
Lj November 20, 2014 for Model Number Samsung RS21DNSM Hi, I have a side by side fridge/freezer that has stopped cooling the fridge side. After some looking I found a chart to read the error codes. According to this chart I have a fridge fan error. One of the tips I found where that it needed defrosting, but after taking off the back wall (inside) I could not see any ice so I dont think that is the problem. I have also mesured the termistor in the feezer (DA32-00006W) and that seems to be reading correctly. The fan on the backside of the unit also seems to be running. Any ideas?
1 Answer Hello LJ. If the error is the fridge fan motor, then you will need to order and replace that fan motor in the unit. Read More...
Richie1b November 14, 2014 for Model Number rs263bbwp I am diagnosing a Samsung freezer/fridge. As far as I could tell, is that there is no defrost clock and that this unit is controlled by a sensor and pcb. The problem I have encountered is that the refrigerator side is freezing up the evap. I tested the evap fan and its good just no voltage to it apparently. So I figure I need to order the sensor. So is the only reason the evap fan won't come on is because of this sensor or could the sensor and pcb be bad as well. thank you
1 Answer Richie, To test the fan motor you will need to test it at the main control board with the doors closed. The fan motor will not work with the doors open. If the evaporator coils are icing up then the defrost heater would most likely be the cause for the issue. Read More...
James Y October 29, 2014 for Model Number Supco #SC1002 Cold Control Will Your product work with this unit? Thank You.
1 Answer James, the replacement cold control or Supco part number SC1002 is part number TJ90SC1002. We can not verify any other replacement parts as being compatible. Thanks. Read More...
Bill W October 01, 2014 for Model Number samsung model 264 ABSH Refrigerator side still freezing up after changing heater, sensor and fuse. How can I check the control board to make sure it is going into the deforst mode.
1 Answer Bill, The only component left that would cause the unit to not go into the defrost would be a bad control board, which will need to be replaced. Read More...