Ian June 29, 2014 for Model Number Samsung RF217ACPN We have a Samsung RF217ACPN fridge, freezer on bottom, french doors on top, bought in Feb/2011. Yesterday morning we discovered that all the food in the freezer had started to defrost and the ice cubes were all fused together. The door was properly closed since 6pm the night before. The temp read out was still showing the normal -2 degrees, which was clearly wrong. The fridge portion of the unit was normal and food was fine there. After some reading I tried unplugging the unit for a minute to reset the system, and after plugging in again the freezer temp read 46 degrees. After throwing out the food and cleaning the freezer, it did cool properly, is now making ice and seems to maintain temp so far. I'm of course worried this will happen again. Thoughts on the problem? I am fairly good with DIY repairs, but I would love help in knowing where to start. Thanks!
1 Answer Hello Ian, Everything on a Samsung is controlled by the temperature sensors and the main control board. Test the sensors and if they are within tolerance, replace the main board. This can actually be done using the onboard diagnostic mode and the keypad. The tech sheet explains the procedure and the meanings of the fault codes. Read More...
Rob June 10, 2014 for Model Number RS2630SH My freezer doesn't seem to be getting cold enough. The Icemaker is functioning properly but will not drop the ice. I found online where it's supposed to be between 0 and -12 degrees in the freezer. I ran the manual defrost and removed everything from the freezer. I took an outdoor thermostat and left it in there overnight. the coldest it has gotten is 16 degrees so far. the ice cubes are being frozen after many hours but it def doesn't seem like it's getting cold enough in there? Any thoughts or idea would be greatly appreciated.
1 Answer Rob, You will want to pull the rear cover in the freezer compartment and check the coils for a frost pattern. If the coils are impacted with ice then test the defrost sensor and heater. If the coils have a full even frost pattern then check the ducting to make sure that there is no ice blockage. If there is very little frost pattern maybe one or 2 coils then there is either low refrigerant charge or a restriction in the sealed system. Read More...
Amanda May 05, 2014 for Model Number RS264ABBP/XAA Refrigerator not cooling but freezer is. Any ideas?
1 Answer Amanda, You will want to pull the lower cover off the back wall of the freezer and check the evaporator coils to see if the coils are frozen over. If frozen over then you would want to test the defrost sensor for being faulty. The sensor should read approximately 10K ohms at 77 degree room temperature. Read More...
Denis L April 30, 2014 for Model Number samsung rs263tdrs Freezer is ok but refrigerator side is warm all stuck in ice. The evaporator fan is not working no dc voltage. Check the fan motor and good.
1 Answer Denis, You will want to test the defrost thermistor if the coils are encased in ice. In most cases this is the cause for the icing. For the fan if there is no dc voltage getting to it then the issue would be the control board not sending the message which would need to have a new main control board. Read More...
Zach March 31, 2014 for Model Number Samsung RS2530BWP Hi, I recently replaced the defrost sensor, part number AP4137975 because my refrigerator was no longer cooling. The part is the most likely source of the problem. However, after replacing it, it doesn't seem that the defroster is working still, AND new symptoms emerged - the ice maker stopped making ice and everything in the crisper doors of the refrigerator is frozen. I'm wondering if this sensor (which I found during my troubleshooting is located in a vent behind my ice machine in the top portion of my side by side freezer, not down by the defroster where I replaced the other sensor) could be faulty and if replacing it could solve all of my problems...if not this then what else can I do?
1 Answer Hello Zach. You need to check and see if the evap fan motor DA96-00136N is bad and will need to be replaced on the unit. If it is not running properly, the coils will frost over and the icemaker will quit. Also, the refrigerator will quit cooling as well. Read More...
Denise March 26, 2014 for Model Number RS2630WW RS2630WW side by side, refrigerator and freezer does not get cold. Evaporator fan motor is running. There was no ice build up on coils.
1 Answer Denise, you will want to check to see if the compressor is running. If the compressor is running but there is not a frost pattern then the unit has a sealed system leak and will need to determine where the leak is. If the compressor is not running then check the start relay to make sure that it is good. In a lot of cases the relay fails and causes the issue. Read More...
Bob February 15, 2014 for Model Number RB195BSBB Ice forms inside and under the crisper drawers. Fridge temp is set at 44, freezer at 6 degrees. Do I need new sensor(s)?
1 Answer Hello Bob. If the evaporator on the fresh food evaporator is frozen over, you will need to replace the evaporator assembly DA96-00017G. Read More...
Charlie January 07, 2014 for Model Number RS2630SH My Samsung RS2630SH runs all the time, it will not shut off. It cools great, no other problems. As a temporary fix I put it on a timer. Do you think a new thermostat may correct my problem? Charlie
1 Answer Charlie, This unit would operate off of thermistors and if the unit is sitting at the correct temperature in both compartments then it is normal. The unit is designed to run for longer periods of time due to energy efficiency ratings. They use less energy running longer periods instead of shutting off and on more frequently to use more energy by starting. Read More...
Garrett January 05, 2014 for Model Number RS263TDRS The refridgerator section of my Samsung side by side stopped working, but the freezer still works. Took the evaporator cover off and tne fan was in a block of ice. The house recently had a power surge, so I'm wondering if any defroster related parts would be succptable to being burnt out
1 Answer Hello Garrett. Both the main board DA41-00670B and fan motor DA31-00146J will need to be replaced in the unit. Read More...
Christine December 22, 2013 Hi I have a side by side fridge about 10 year old. The fridge suddenly not cold and I turn off the power of the fridge and plug it back and only cold for one day and then not cold for bothside and the display started to blinking.please help
1 Answer Christine, To properly assist you we will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...