Ian for Model Number Samsung RF217ACPN We have a Samsung RF217ACPN fridge, freezer on bottom, french doors on top, bought in Feb/2011. Yesterday morning we discovered that all the food in the freezer had started to defrost and the ice cubes were all fused together. The door was properly closed since 6pm the night before. The temp read out was still showing the normal -2 degrees, which was clearly wrong. The fridge portion of the unit was normal and food was fine there. After some reading I tried unplugging the unit for a minute to reset the system, and after plugging in again the freezer temp read 46 degrees. After throwing out the food and cleaning the freezer, it did cool properly, is now making ice and seems to maintain temp so far. I'm of course worried this will happen again. Thoughts on the problem? I am fairly good with DIY repairs, but I would love help in knowing where to start. Thanks!
Answer Hello Ian, Everything on a Samsung is controlled by the temperature sensors and the main control board. Test the sensors and if they are within tolerance, replace the main board. This can actually be done using the onboard diagnostic mode and the keypad. The tech sheet explains the procedure and the meanings of the fault codes. Read More... Answered by AppliancePartsPros.com | Wednesday, July 2, 2014