Gilbert for Model Number GB2SHDXPQ-01 My refrigerator section is not cooling at all. The freezer section is working fine. This is the third time it has happened. On previous occasions I have defrosted the unit and it worked for a few weeks. Now it has happened again, and will not cool down at all. Freezer works fine, any suggestions ?
Answer Gilbert, The most likely cause for this issue will be either there being a defrost issue which you will want to check the evaporator coils to make sure that the coils are not impacted with ice. If there is a good frost pattern then this would likely be a faulty damper WP67003903. Read More... Answered by AppliancePartsPros.com | Tuesday, April 18, 2017
Answer Gilbert, if the "freezer works fine" then the compressor is running and the run capacitor is working. Since you have to defrost the unit, you'll need to check to see if there's and issue with the defrost components or check to see that the auto damper opens and closes when needed. If you remove the front kickplate, and look inside above the condenser coil, you should find the tech data sheet in a plastic envelope, retrieve the information and conduct the service mode test and check all the components for operation. If the tech information has been removed, repost your question and include an e mail address so we can supply the information to you. Thanks, Read More... Answered by AppliancePartsPros.com | Tuesday, April 18, 2017