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Customer Questions and Answers for Oven Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18032031
Manufacturer Part Number: WP71001799

This is an oven control board and clock manufactured by Whirlpool. It allows the user to adjust temperature, change oven function, set timers, and more. While the control board is designed to be durable, it can fail over time through exposure to moisture or high temperatures.When the oven control board begins to fail, it will not respond to user input, or may respond incorrectly. Replacing the control board is the only option to restore functionality. To replace it, turn off the power or unplug the oven. Remove the four screws holding the control board in place and disconnect the wires. Install the new board by following these steps in reverse.This is a genuine OEM part. It is sold individually, and fits Whirlpool, Roper, and Amana branded ovens.

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Questions & Answers

For Whirlpool Oven Control Board (Part Number: OEM18032031)

1 Answer

Hi Stan. The electronic control is part # WP71001799. Remove the power. Remove the door. Remove the trim screws surrounding the top. This will give access to the front panel upper and lower screws. Then lift up and off the front panel. The clock/control is screwed to the back of the front panel. Take a picture of the original wire lead connections and mark them down so you can reconnect them correctly. Reassemble in reverse steps. Thank You.

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Gill for Model Number w30400wc

I just replaced the control assembly #AP 4088560 and the key board membrane #AP4088889. My oven is DEAD, the clock is black, oven does not heat, fan wont work. even the oven light does not come on...I's like no power at all??? Braker is on..I have power at L1 and L2 on the relay board, but oven does not work at all..Is it possible that the new parts, as stated above, that I have purchased dont fit my oven??? my oven is not series 11 ,does that matter??? But according the information you have provided the parts in question should fit. Could the relay board be the problem??? THank you Gill

1 Answer

Trent, My thoughts would be, a defective relay board on the back of the range W10757086 or a voltage fluctuation in the power supply. Both issues would explain the various and multiple symptoms. It's most likely the relay board, but check your power supply first. Good Luck and Thanks

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Fred for Model Number Jenn-Air SVE-47600B

Several times a year, and usually on Thanksgiving, our Jenn-Air will throw an F1 error and stop working. I can usually turn the breaker off/on and the stove will work fine for several months and then the problem will repeat. I have removed the front panel and cleaned the contacts and connectors to the oven control, but 3 months later I had the F1 error again. Everything I read suggests either the membrane or the oven control is defective, but it seems strange that the problems only happens a few times a year. Any suggestions?

1 Answer

Hello Fred. The F1 code is for the power to the element relay is energized during the time of day display. You will need to check and see if the J2 harness is shorted or not connected good.. If not, replace the power relay board W10757086. Hope this helps.

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Steveb for Model Number svd48600b

Hi. I've noticed that the screen on the control panel of my oven/range has become dimmer and dimmer over the past few weeks, until a week+ ago when it just went dark. I can still turn the oven on-- it works, all the controls appear to work-- timer, dinger, temps, etc.... I just can no longer see the numbers, or readouts. If I go to do the timer, and it runs its course, and then set an extension time, I can in fact read that. As well as the temps at that point, once that timer exhausts. But once all is turned off from there-- no visible readouts, time, etc.... I talked with one of the customer service techs, and he said that sometimes it helps to "clean" the contacts on the wires. So, I pulled the front panel, and removed the connectors, and then reset them. The buzzer went off, but no lighting. Then, I removed the control panel from the face, and noticed that in the upper left corner of the panel off to the far left, there is what appears to be a scorch mark, like you'd see on an old fuse that had blown. It's about 1/4inch round, and shows silver-ish in color. I posted on the forum back on the 8th-- 9 days ago-- and no one ever responded. Please help me figure out what's wrong here. Thank you.

1 Answer

Hello Steve. Based on the information you provided, it sounds like the oven control WP71001799 is bad and will need to be replaced. Check and make sure there is power coming to the display. If so, and the unit does not light up, you will need to replace the board. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello Dick. Disconnect the power to the unit. Open the oven door. Remove the 4 ¼" hex head screws under the control panel. Pull the control panel from the sides out and down to disengage the unit. You can now access and replace the control assembly WP71001799. Hope this helps.

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Mitzi for Model Number SVD48600B

My Jenn-Air oven will not heat up, so we replaced the Electronic oven control assembly. The new one gives a error code F5 and it never did help the oven to heat up but the timer and clock display works fine now. Will having a new control assembly put in, fix the error code F5 and possible help our oven to start heating up? I've put the order in for a new assembly to be shipped but I'm courious if it will fix our problem this time? Thank you, Mitzi

1 Answer

Mitzi, The F5 code indicates or or two issues, a) an oven temperature sensor problem 12001656, or a power relay board problem W10757086. Both components are located on the back of the range in the lower right hand corner after you remove the rear cover panel. If you haven't yet, check for 240 VAC to the range from the outlet or power box at the wall, and at the terminal block of the range. Good Luck and Thanks

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